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Workday, Inc.

Workday Human Capital Management

Composite Score

8.7 /10

CX Score

8.9 /10

294 Reviews Write a Review

What is Workday Human Capital Management?

Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

Company Details

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Awards & Recognition

Workday Human Capital Management won the following awards in the Human Capital Management - Enterprise category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2024

2023 Data Quadrant Gold Medalist

2023

5 Top Rated Capabilities

9 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

8 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Workday Human Capital Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workday Human Capital Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workday Human Capital Management?

4% Negative

7% Neutral

89% Positive

Pros

Respectful
Client Friendly Policies
Acts with Integrity
Efficient Service

Feature Ratings

Average 84

Employee Record

Workforce Planning

Talent Acquisition

Performance Management

Payroll Administration

Benefits Administration

Talent Management

Position Management

Time and Attendance

Compensation Management

Learning and Development

Vendor Capability Ratings

Average 80

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Ease of Customization

Also Featured in...

Benefits Administration

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Payroll

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Workday Human Capital Management Reviews

Natasha K.

Role: Information Technology
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2024

Easy to Administer but not Flexible

Likeliness to Recommend

9 /10

What differentiates Workday Human Capital Management from other similar products?

Breadth of modules and features, unique data object management

What is your favorite aspect of this product?

It is easy to configure by a non-technical person. It can meet most business process requirements through configuration and without customization.

What do you dislike most about this product?

It presumes that users understand what they are doing with HR processes, while most managers and employees do not. Hence all the safeguards need to be custom-configured.

What recommendations would you give to someone considering this product?

Start module by module. Doing entire suite is overwhelming and will take longer than planned.

Pros

Continually Improving Product
Respectful
Fair
Helps Innovate

Tiffany C.

Role: Human Resources
Industry: Biotechnology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Very easy to use and useful for larger companies

Likeliness to Recommend

10 /10

What differentiates Workday Human Capital Management from other similar products?

With the breadth and depth of the product, organizations have a one stop shop for all of their HR needs. You don't need to manage all the different HR processes across 4 different products, instead its only one and your employees thank you for ease of access.

What is your favorite aspect of this product?

I personally enjoy how intuitive and conducive it is to learning. As my job entails a lot of back end work in the system, it is easier when it is intuitive and readily available versus difficult to figure out.

What do you dislike most about this product?

The lack of customization available for free. We don't have unlimited custom fields and have to be selective for those, even if there are other needs.

What recommendations would you give to someone considering this product?

If you are at a smaller organization, it may not make the most sense to use Workday. Anything above 1000 employees, it truly is worth the investment in my opinion.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Role: Human Resources
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2024

The Most Brilliant HCM

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Efficient Service
Fair
Security Protects

How We Deliver

Workday Human Capital Management

What is Workday Human Capital Management?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

Workday Human Capital Management Ratings

86 Likeliness to Recommend

1 Since last award

97 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Workday Human Capital Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Employee Record Includes workforce and employee data such as contact information, address, phone, employee identifiers, employment history, hire and release dates, etc.

Workforce Planning Includes employee scheduling, shift tracking, adequate staffing level planning and alerts, location tracking and projects, and other tracking and reports.

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Payroll Administration Includes basic payroll, taxes and other deductions, check runs, deposits, and pay stubs.

Benefits Administration Employee participation in benefits programs such as paid time off, medical/dental/life insurance policies, 401k/RRSP participation, as well as self-service.

Talent Management Includes recruiting and Application Tracking Systems functionality such as candidate tracking, job posting, advertising, background checks, and onboarding.

Position Management Ability to control attributes of job and position titles, org structure and charting, job descriptions, and roles and responsibilities.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Benefits Administration

Payroll

Workday Human Capital Management Reviews

Natasha K.

Easy to Administer but not Flexible

Likeliness to Recommend

Pros

Tiffany C.

Very easy to use and useful for larger companies

Likeliness to Recommend

Pros

The Most Brilliant HCM

Likeliness to Recommend

Pros

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Title

1
Since last award

Feature Ratings

Employee Record

Workforce Planning

Talent Acquisition

Performance Management

Payroll Administration

Benefits Administration

Talent Management

Position Management

Time and Attendance

Compensation Management

Learning and Development

Vendor Capability Ratings

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Ease of Customization