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Workato

Workato

Composite Score
8.2 /10
CX Score
8.6 /10
Category
Workato
8.2 /10

What is Workato?

Workato is an AI-based middleware platform that enables both business and IT to integrate their apps and automate complex business workflows with security and governance. Given the massive and growing fragmentation of data, apps, and business processes in enterprises today, our mission is to help companies integrate and automate at least 10 times faster than traditional tools and at a tenth of the cost of ownership.

Company Details


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Awards & Recognition

Workato won the following awards in the Data Integration category

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Workato Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workato.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workato?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 82

Data Virtualization

86

iPaaS

85

Data Security

85

API Management and Orchestration

85

Real Time Integration

84

Metadata Management

84

Batch Integration

82

Synchronization and Replication

82

Multi Channel Support

82

Data Quality Profiling and Cleansing

80

Administrative Features

78

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Data Integration

86

Ease of Implementation

85

Vendor Support

85

Usability and Intuitiveness

85

Quality of Features

84

Availability and Quality of Training

83

Ease of IT Administration

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of Customization

78

Workato Reviews

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2022

kunal jaipuriar's review

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2022

Easy to use (for business and IT), and fast

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anne M.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Quick and easy to get started

Likeliness to Recommend

10 /10

What differentiates Workato from other similar products?

MUCH easier to use than others

What is your favorite aspect of this product?

The UI is easy to follow

What do you dislike most about this product?

There is a steep learning curve

What recommendations would you give to someone considering this product?

Get it! It's better than others.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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