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OpenText Corporation

Webroot Business Endpoint Protection

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Webroot Business Endpoint Protection
8.0 /10

What is Webroot Business Endpoint Protection?

Webroot® Business Endpoint Protection is a next-generation, fully cloud-based endpoint security solution that harness the power of machine learning to continuously monitor and adapt endpoint threat detection, protection, and prevention.

Company Details


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Awards & Recognition

Webroot Business Endpoint Protection won the following awards in the Endpoint Protection - Enterprise category

Webroot Business Endpoint Protection Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webroot Business Endpoint Protection.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webroot Business Endpoint Protection?

2% Negative
9% Neutral
89% Positive

Pros

  • Effective Service
  • Reliable
  • Respectful
  • Saves Time

Feature Ratings

Average 85

Vendor Capability Ratings

Average 84

Webroot Business Endpoint Protection Reviews

Marie M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Trustable security platform.

Likeliness to Recommend

10 /10

What differentiates Webroot Business Endpoint Protection from other similar products?

The digital armor defending us and our company from damaging, multi-layered cyberattacks is Webroot Business Endpoint Protection. With real-time threat intelligence at its core, Webroot Business Endpoint Protection shields organizations from threats in a variety of areas, including email, web browsing, files, URLs, malicious advertisements, apps, and more.

What is your favorite aspect of this product?

I still use the program at home and advise everyone to add Webroot to their list of potential providers to consider. Do not be influenced by technology. Before discounting Webroot as a solution, test it out just to make sure it works the way you expect it to. It offers a central location for notice and action from administrators.

What do you dislike most about this product?

Webroot presented us with two problems. Although complex, their technology is outstanding. Although we were never able to fully understand how their technology differed from other antivirus programs, it did operate and was pretty effective. The cost of Webroot was another issue.

What recommendations would you give to someone considering this product?

Because of the size of our deployment, a Webroot Engineer helped us set up the various rules for workstations, servers, and remote desktop servers during our initial installation. It was essential to ensure that we were protected and that Webroot did not have any negative performance effects, especially on our servers, by knowing the settings in the policies and having someone advise us to make the proper decisions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Monika K.

  • Role: Public Sector
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A practical, simple antivirus.

Likeliness to Recommend

10 /10

What differentiates Webroot Business Endpoint Protection from other similar products?

I adore that this is entirely handled and hosted in the cloud. Just set it up and go; there is nothing to support or troubleshoot. It enables us to manage organizational deployment and fundamental scans from that point. It is simple to set up through the portal if we need to change any parameters or allow the listing of applications or paths.

What is your favorite aspect of this product?

Using a web interface, the software is simple to configure. This is friendlier and simpler to use than other providers requiring numerous servers to monitor endpoints and perform scanner offloading. There are no annoying pop-ups urging you to run scans. Each user is handled in groups with group policies specified within our management interface, and the client is deployed through the web panel.

What do you dislike most about this product?

Further reports or warnings on clean scans and what was scanned. The admin centre occasionally keeps uninstalled PCs around. No reports of offline or disconnected devices from the database exist. When you deactivate an endpoint, it remains in your account and is added to a group called "deactivated endpoints," which can be perplexing if you're new to Webroot.

What recommendations would you give to someone considering this product?

It provides clear descriptions of what each function performs and how it operates. A non-technical person like myself can understand the explanation of how its firewall function controls connections to your machines, for example. I appreciate that it only displays pop-up messages when something requires attention and runs in the background, seemingly unaffected by my computer.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Oliver H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A fast and easy-to-use software.

Likeliness to Recommend

10 /10

What differentiates Webroot Business Endpoint Protection from other similar products?

Sending a command to the desktop to run a scan whenever you want to is quite simple. I can set it up to run automated scans without using the computer, so they don't interfere with my work. A complete system scan can be completed extremely quickly. Its protection looks quite good, which I enjoy.

What is your favorite aspect of this product?

I performed just as was intended. My computer worked without any problems. Simple licensing and deployment methods include manual installation, group policy, and emailing a link. We need not additional remediation; we have not experienced a severe epidemic. We receive notifications in almost real-time of any dangers discovered. Client rights, the range of protection, and endpoint groups can all be controlled with good granularity using the administrator console.

What do you dislike most about this product?

It randomly duplicates registered machines. We would search for duplicates by sorting by machine name. The device using the outdated file update version would need to be disabled. I've been figuring out some of the options it has. For example, the password manager it gives required a lot of time for me to figure out and set up. It ought to offer more choices.

What recommendations would you give to someone considering this product?

The vendor's support for numerous installations at a manageable breakpoint is fantastic. It enables you to manage profiles and quarantine specific files or directories. I do a lot of research, which keeps phishing sites away from me. It's a huge plus that the program works with several operating systems. How intuitive is the interface?

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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