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Webexpenses Logo Award Winner Product Badge
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Webexpenses

Webexpenses

Composite Score
8.8 /10
CX Score
8.8 /10
Category
Webexpenses
8.8 /10

What is Webexpenses?

Webexpenses is an all encompassing expenses management software focused on delivering a unique and personalised service - both online and through our mobile expenses app. The core software objective is to deliver you a bespoke crafted and adaptive system, breaking away from generic alternatives that often adopt a ‘one-size-fits-all’ approach.

Company Details


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Awards & Recognition

Webexpenses won the following awards in the Expense Management category

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Webexpenses Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webexpenses.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webexpenses?

2% Negative
12% Neutral
86% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Helps Innovate

Feature Ratings

Average 85

Expense Detail Tracking

87

Single Sign-On (SSO)

86

Receipt Image Submission

85

Multi Currency

85

Expense Policy Aware

85

Approval Workflow

85

Expense Itemization

84

Desktop Browser Support

84

Mobile App or Mobile Browser Support

84

Optical Character Recognition

83

Vendor Capability Ratings

Average 82

Ease of Implementation

85

Ease of IT Administration

85

Quality of Features

84

Business Value Created

83

Breadth of Features

83

Ease of Data Integration

83

Availability and Quality of Training

83

Usability and Intuitiveness

82

Vendor Support

81

Ease of Customization

81

Product Strategy and Rate of Improvement

81

Webexpenses Reviews

Greg O.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Really easy to use

Likeliness to Recommend

10 /10

What differentiates Webexpenses from other similar products?

Really easy to use

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Colour usage

What recommendations would you give to someone considering this product?

Give it a demo and you will be impressed

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aidan R.

  • Role: Public Sector
  • Industry: Recreation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Webexpenses is excellent

Likeliness to Recommend

9 /10

What differentiates Webexpenses from other similar products?

Automatic distance calculator using eircodes made it far more efficient and quicker to input the travel expenses. The fact that the current status of the claim is live and easy visible keeps claimants up to date and prevents multiple progress queries. The website also highlights if there are any discrepancies or issues with any of the claims allowing them to be resolved easily.

What is your favorite aspect of this product?

Automatic distance calculator using eircodes made it far more efficient and quicker to input the travel expenses. The fact that the current status of the claim is live and easy visible keeps claimants up to date and prevents multiple progress queries. The website also highlights if there are any discrepancies or issues with any of the claims allowing them to be resolved easily.

What do you dislike most about this product?

The user interface took some getting used to, as with any new website or software programme it took some time to figure out how to navigate the website. The manuals and videos did help in learning to use the website but they did take some time to watch and filter through.

What recommendations would you give to someone considering this product?

Webexpenses is excellent, it increases productivity and efficiency in processing travel expenses. The website and fact that it is online based means it is assessable from anywhere adding to productivity. It is also up to date showing what level of approval has been given to each claim and if there are any issues with the claim.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Cons

  • Slower Product Innovation
  • Less Effective Service
  • Vendor's Interest First

Rahul V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Easy and quick to use

Likeliness to Recommend

10 /10

What differentiates Webexpenses from other similar products?

Ease of use

What is your favorite aspect of this product?

UX and the different features

What do you dislike most about this product?

UI- can be a bit more modern

What recommendations would you give to someone considering this product?

Go for it - it will add a lot of value to your business

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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