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Webex Messaging Logo Award Winner Product Badge
Cisco Systems

Webex Messaging

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Webex Messaging
8.8 /10

What is Webex Messaging?

Cisco Webex Teams brings everyone and everything together in one simple-to-use, secure space. Moving work forward has never been easier.

Company Details


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Awards & Recognition

Webex Messaging won the following awards in the Business Instant Messaging - Enterprise category

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Webex Messaging Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Messaging.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Messaging?

2% Negative
5% Neutral
93% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 82

Instant Messaging

85

File Sharing Collaboration

83

Granular Access Management

82

Document Collaboration

82

Notifications

82

Integration With Productivity Tools

81

Cross Platform Support

81

Search

80

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Business Value Created

85

Quality of Features

84

Ease of Data Integration

83

Ease of IT Administration

83

Usability and Intuitiveness

83

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

81

Ease of Customization

81

Webex Messaging Reviews

Samaya P.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Very good website and product to know technology

Likeliness to Recommend

10 /10

What differentiates Webex Messaging from other similar products?

Webex Messaging seamlessly integrates with Webex Meetings, allowing users to transition from messaging to video conferencing without leaving the platform. End-to-End Encryption: Webex Messaging prioritizes security and privacy with end-to-end encryption, ensuring that messages and shared content remain secure

What is your favorite aspect of this product?

However, I can highlight some aspects of Webex Messaging that many users appreciate, such as its robust security measures, seamless integration with other collaboration tools, and user-friendly interface. These features contribute to enhancing team collaboration and productivity, which can be beneficial for organizations of all sizes

What do you dislike most about this product?

don't have personal feelings or opinions, so I don't have dislikes or preferences. However, some users might have specific concerns or areas for improvement with Webex Messaging, such as potential usability issues, feature limitations, or specific requirements that are not fully met by the platform. It's always valuable for users to provide feedback to the developers to continuously improve the product

What recommendations would you give to someone considering this product?

Assess your team's collaboration requirements, including communication preferences, file sharing needs, and integration with other tools, to ensure that Webex Messaging aligns with your workflow. Explore Features and Integrations: Take advantage of trial periods or demos to explore Webex Messaging's features and integrations with other platforms to determine if it meets your organization's needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sean S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Guide to Strategic Meetings with Webex Messaging

Likeliness to Recommend

9 /10

What differentiates Webex Messaging from other similar products?

Webex Messaging stands out for its intuitive interface and real-time collaboration capabilities. Its seamless integration allows us to share insights, collaborate on code, and troubleshoot database issues within a secure virtual environment. The security protocols in place ensure that confidential data remains protected during virtual discussions.

What is your favorite aspect of this product?

Webex Messaging is a game-changer for organizing virtual meetings and discussing management strategies. Let's explore its standout features and nuances for navigating the realm of virtual collaboration. Webex Messaging has a user-friendly interface that makes it easy to initiate virtual meetings. Its real-time code collaboration and document sharing features enhance productivity.

What do you dislike most about this product?

Although Webex Messaging excels in many aspects, occasional glitches in document synchronization and the absence of advanced analytics features for performance monitoring may be noted. However, these limitations do not overshadow the tool's core functionality.

What recommendations would you give to someone considering this product?

Because of its seamless integration, easy-to-use interface, and secure virtual environment, I wholeheartedly recommend Webex Messaging. The tool is a collaborative one and is therefore a valuable tool for discussion of management strategies and promotion of efficient cooperation within teams.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dillip B.

  • Role: Finance
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Very good website

Likeliness to Recommend

10 /10

What differentiates Webex Messaging from other similar products?

Webex Messaging seamlessly integrates with other Webex Suite applications like Webex Meetings and Webex Teams, offering a comprehensive collaboration experience. Security and Compliance: Webex Messaging prioritizes security and compliance, offering end-to-end encryption, data loss prevention (DLP), and compliance with industry regulations like GDPR and HIPAA

What is your favorite aspect of this product?

don't have personal preferences or favorites. However, one notable aspect of Webex Messaging is its emphasis on security and compliance, which is crucial in today's digital landscape where data protection is a top priority. This commitment to security ensures that users can communicate and collaborate with confidence, knowing that their data is protected and compliant with relevant regulationss

What do you dislike most about this product?

don't have personal opinions or feelings, so I don't dislike anything about products. However, some users might have concerns or preferences based on their experiences. It's essential to consider factors like user interface preferences, specific feature requirements, or integration capabilities when evaluating any product

What recommendations would you give to someone considering this product?

YOU CAN BUY THIS PRODUCT WITHOUT ANY ISSUE

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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