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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Kushagra A.

  • Role: Information Technology
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Secure and Good for business

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings are reliable and high-quality video conferencing

What is your favorite aspect of this product?

It's sync with outlook, google calendar and other calendar apps, which makes scheduling easy

What do you dislike most about this product?

Experience over mobile app is not that great, and bandwidth issue can hamper experience

What recommendations would you give to someone considering this product?

If bandwidth is not an issue, webex is great tool as its very secure and user experience is also great

Pros

  • Reliable
  • Helps Innovate
  • Performance Enhancing
  • Trustworthy

Sahil R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

A reliable and user-friendly platform.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

WebEx meeting is very user-friendly and it is very easy to use which is one of the biggest upsides of Webex.

What is your favorite aspect of this product?

What I like best about Webex Meetings is its reliability and user-friendly interface. In more detail, Webex Meetings excels in providing a stable and dependable platform for online collaboration. The audio and video quality is consistently high, ensuring clear communication during lectures and meetings.

What do you dislike most about this product?

I find the constant need to keep up with software updates tedious and time-consuming. It can become unbearable when the system suddenly stops working, especially when my team members haven't experienced this problem.

What recommendations would you give to someone considering this product?

In my organization, it is used for internal meetings and collaborative meetings with third parties. I must say that its performance has been optimal and is approved by all. It integrates with other tools such as Outlook and OneDrive which make our work more accessible and more efficient.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Parmod A.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2023

Feature Rich Product

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

The After sales support & ease of use. Highly user friendly.

What is your favorite aspect of this product?

The secured environment provides for data share during calls.

What do you dislike most about this product?

Sometime difficult to share applications.

What recommendations would you give to someone considering this product?

Best product to go for, highly reliable & provides robust security.

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

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