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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Tharindu A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Neat product for Mac troubleshoots

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Our biggest concern was Mac troubleshoots and still webex capable of sharing the screen and controls without any issues

What is your favorite aspect of this product?

Control sharing

What do you dislike most about this product?

Nothing so far except the high price

What recommendations would you give to someone considering this product?

Complete the solution evaluation based on your company requirement

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mukesh K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2023

Best-in-Class Virtual Meeting Experience!

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings stands out with its robust security features, deep integration capabilities with other Cisco products, and a commitment to high-quality audio and video performance. Its intuitive interface and advanced collaboration tools cater to both enterprise-level requirements and casual users, making it versatile for various professional scenarios.

What is your favorite aspect of this product?

I appreciate its strong emphasis on security and reliable performance, ensuring that users can conduct virtual meetings with confidence and clarity. Its integration capabilities and user-friendly interface also make it a top choice for many professionals.

What do you dislike most about this product?

Cisco Webex Meetings' user interface, feeling it's less intuitive compared to some competitors. Additionally, occasional software updates introduce unfamiliar changes, requiring users to adapt or relearn certain functionalities.

What recommendations would you give to someone considering this product?

For those considering Cisco Webex Meetings, it's essential to prioritize their security and integration needs, as Webex excels in these areas. Familiarizing oneself with its interface through tutorials or trial sessions can be beneficial. Additionally, staying updated with software enhancements ensures optimal usage and understanding of new features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Johanna F.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Not great for modern businesses

Likeliness to Recommend

7 /10

What differentiates Webex Meetings from other similar products?

slightly more basic and feels less modern.

What is your favorite aspect of this product?

video is pretty simple and straightforward

What do you dislike most about this product?

lack of features and innovation.

What recommendations would you give to someone considering this product?

Look at other options first to see what it is you need

Pros

  • Reliable
  • Effective Service
  • Saves Time
  • Acts with Integrity

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