What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Audio Controls
Screen Share
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
File Transfer
Application Share
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Isaiah k.
- Role: Operations
- Industry: Government
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2024
awesome product
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
End-to-End Encryption: Webex is known for its advanced security measures, offering end-to-end encryption for meetings, both for video and shared content. This focus on security makes Webex a trusted choice for businesses with strict data protection requirements, especially in industries like healthcare and finance. Compliance Standards: It adheres to several compliance standards such as GDPR, HIPAA, and SOC 2, which gives enterprises confidence that their data is protected.
What is your favorite aspect of this product?
One of my favorite aspects of Webex Meetings is its AI-driven features, particularly the Webex Assistant. The way it automates meeting tasks—such as real-time transcription, note-taking, identifying action items, and even generating summaries—significantly enhances productivity. These features reduce the burden of manually capturing important details and allow participants to focus more on the discussion.
What do you dislike most about this product?
User Interface Complexity: The interface can feel overwhelming, especially for new users. There are a lot of settings and features, which sometimes make it difficult to navigate or customize quickly, especially compared to more streamlined platforms like Zoom or Google Meet. Performance on Lower-End Devices: Webex can be resource-intensive, which may lead to lag or poor performance on older or lower-spec devices. Users may experience issues with video or audio quality if their system can't handle the processing demands.
What recommendations would you give to someone considering this product?
1. Evaluate Your Security Needs 2. Test with a Smaller Group First 3. Utilize Training and Support Resources 4. Leverage Webex Assistant and AI Tools 5. Optimize Meeting Settings for Performance 6. Ensure Hardware Compatibility
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Pallavi K.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2024
Easy to use but a bit pricey
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
It's easy to use, with polling tools, breakouts, easy sharing.
What is your favorite aspect of this product?
Easy collaborate with team and easily present online and I like the performance and features.
What do you dislike most about this product?
Audio quality issue like echo and background noise.
What recommendations would you give to someone considering this product?
It allow client or we can say team members to join from anywhere included vedio, and is easy to schedule.
Pros
- Reliable
- Efficient Service
- Fair
- Acts with Integrity
Surendar P.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Oct 2024
Wide features with seamless video calling
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
The seamless video conferencing features and rich features such as audio controls and screen sharing makes it unique and stand out product and also it's open source software which makes easy for the end user to make use of this software.
What is your favorite aspect of this product?
Video conferencing and screen sharing features.
What do you dislike most about this product?
I am truelly loving this product
What recommendations would you give to someone considering this product?
Please download this open source software and use its wide range of features and video call features.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
