What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceWebex Meetings Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Webex Meetings.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Audio Controls
Screen Share
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
File Transfer
Application Share
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Khushbu S.
- Role: Vendor Management
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
Video conferencing, screen sharing, cross platform
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
performance optimization, and integration with other apps
What is your favorite aspect of this product?
enhanced mobile experience
What do you dislike most about this product?
nothing about this product
What recommendations would you give to someone considering this product?
Improved security features
Pros
- Helps Innovate
- Performance Enhancing
- Over Delivered
- Security Protects
Roshan G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2023
Amazing product
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Robust features - Webex provides a wide range of built-in features like screen sharing, annotation tools, whiteboarding, breakout rooms, polls, Q&A, hand raising, and more. Integrations - Webex integrates with common business tools like Outlook, G Suite, Office 365, Slack, etc. making it easy to schedule and launch meetings. Reliability - Webex is backed by Cisco's reliable global infrastructure designed to deliver high-quality video meetings with minimal glitches. Security - Webex has robust security options like end-to-end encryption, PIN protection, waiting rooms, and role-based access controls.
What is your favorite aspect of this product?
Screen sharing - Makes it easy to present slides, documents, or demonstrate software. Multiple participants can share their screens simultaneously. Whiteboarding - The integrated whiteboard allows for real-time collaboration and brainstorming. Great for design sessions. Annotation - Being able to annotate on a shared screen using highlight, text, and drawing tools enhances collaboration. Recording - The ability to record meetings and generate transcripts makes it easy to recap conversations.
What do you dislike most about this product?
Video quality - Similarly, the video can be a bit fuzzy at times, especially for participants with lower bandwidth connections. It works, but isn't the smoothest HD video quality. Session timeouts - Webex has pre-set timeouts that will automatically end meetings after a certain period of inactivity. This can disrupt longer sessions. Mobile experience - While Webex offers mobile apps, the experience isn't as fully featured and polished as the desktop apps in my experience. Some tools don't work as well.
What recommendations would you give to someone considering this product?
Use wired network connections - For best audio/video quality, use wired internet if possible rather than WiFi which could lag. Test your mic and speakers - Run through the setup wizard to optimize devices and test audio/video before an important meeting. Review training resources - Webex provides lots of built-in training videos and guides to help you learn the platform. Set up calendar integrations - Install plugins to sync Webex with your calendar system for easy scheduling. Use headphones - Wearing headphones, especially with a mic, can improve audio quality compared to computer speakers.
Pros
- Helps Innovate
- Trustworthy
- Inspires Innovation
- Caring
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2023
Good VC support
Likeliness to Recommend
Pros
- Helps Innovate
- Unique Features
- Inspires Innovation
- Continually Improving Product
Cons
- Less Performance Enhancing
- Less Effective Service
- Vendor Friendly Policies
