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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Ori B.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Seamless Collaboration by Real-time Information

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Super user friendly while setting meetings.

What is your favorite aspect of this product?

Pocket friendly and platform flexibility.

What do you dislike most about this product?

Nothing for this time

What recommendations would you give to someone considering this product?

This will give you smoothness in virtual connectivity.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Everett M.

  • Role: Finance
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Great platform for legal meetings!

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

As mentioned previously, the amount of whiteboards available is significantly higher! We primarily use Webex for all of our legal meetings with Cache County and our representatives in CA and it makes life very easy with the amount of whiteboards that are usable for us compared to Webex competitors.

What is your favorite aspect of this product?

The ability for us to allow members of our executive staff to join our meetings anonymously has been great in maintaining confidentiality of our company and employees.

What do you dislike most about this product?

Sometimes the platform can seem a little rigid. The coloring and viewing of the options and settings can sometimes be hard for some of our more "seasoned" employees to navigate(usually while trying to log into meetings).

What recommendations would you give to someone considering this product?

If using this platform compared to others for matters such as legal reasons, for yourself or within your company, Webex is a great choice! We have been using it for a little over a year, and it has been noticeably more functional for our legal meetings than Zoom and Google Meets.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Natasha M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

All-inclusive Online Meeting Suite

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

It has plenty of inclusive features that streamline communication and collaboration during meetings. Meeting participants can seamlessly chat, message and share files in real time.

What is your favorite aspect of this product?

Ease of scheduling, rescheduling and joining meeting with just a click of a button. I can create a meeting using multiple devices which has access to the internet and easily share the meeting link or invitation form attendees to join directly.

What do you dislike most about this product?

Due to its stability and reliability in the online meetings spectrum, I have nothing to complain about.

What recommendations would you give to someone considering this product?

It's one of the best online meeting platform I've ever used, it's features are precise and top notch. I confidently recommend it to businesses/individuals looking a reliable online meeting tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Caring

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