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Webex Meetings Logo
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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Priyanshu K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Hassle-free meetings via Webex Meetings..

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Well Webex Meetings supports identity encryption mechanism which no other alternatives support as such effective cost.

What is your favorite aspect of this product?

Well Personally I use Webex Meetings because it offers a range of features to make hosting or attending meetings as simple and seamless as possible & also it allows me to connect with colleagues from different countries in a secure environment. Most importantly Webex Meetings allows large number on participants onboarding & provides a smooth meeting transition with as many participants plus allowing organizations to conduct all-hand meetings effectively. Webex Meetings undoubtedly is scalable ,Trustworthy & productive platform to communicate, share files & screens, presentations.

What do you dislike most about this product?

Well with Webex Meetings not much to hate in my case but in certain scenarios it lags & its less appropriate for collaboration via mobile application's because user interface is a bit nasty and difficult to interpret..

What recommendations would you give to someone considering this product?

Well I would highly recommend Webex Meetings to Professionals as it a scalable , Trustworthy & productive platform to communicate, share files & screens, presentations among multi team collaboration.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Tribhuvan s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Making my business communication easy

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

We have been using the webex since a while and I have experienced that this platform is far better than the other platform like zoom which we were previously using, there were some reports of data leakage and secrecy on zoom, but with Webex meetings we are not experiencing any such issues. Also it is very much easy to navigate and use with our current workforce.

What is your favorite aspect of this product?

My favorite aspect of this product is that , I can use it from anywhere , whether I am at my desk,or while travelling, also the usability is too easy. Secondly with low bandwidth also I can easily navigate through the app.

What do you dislike most about this product?

The desktop browser version is far easy as compared to the mobile version, also the customer supports needs to cut down the response time as they are taking too long to response for a technical query for solutions.

What recommendations would you give to someone considering this product?

The product is highly recommended from my side, but before considering this product analyse the team , the workforce where individuals are going to implement it , because the subscription is not free , so knowing workforce will make it easy for purchasing and choosing the plan.

Pros

  • Reliable
  • Performance Enhancing
  • Respectful
  • Fair
  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2024

Easy to use

Likeliness to Recommend

8 /10

Pros

  • Respectful
  • Acts with Integrity
  • Over Delivered
  • Appreciates Incumbent Status

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