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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Ravi S.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2024

Awesome product.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

It has good quality with more features

What is your favorite aspect of this product?

User friendly and cost effective has good clear picture than others

What do you dislike most about this product?

Functionality

What recommendations would you give to someone considering this product?

It's a good products over other things to use in this era should have experience with this

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Caring

Sanskriti S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Webex Meeting complete Video conferencing service

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

In comparison to other similar products , it is a complete video conferencing service . The service boasts multiple functions , including image sharing, notes, polls and link-ups with other webex platforms . The platform in questions outperforms other in its capacity to conduct large meetings and in its sound and picture quality.

What is your favorite aspect of this product?

I must point out that this is my favorite tool in terms of the quality of its video conferencing capabilities .Its video and audio as well as other functions of the platform are quite impressive so that I am able to communicate with colleagues or clients from any corner of the globe . The integration of webex Meetings with other tools , such as Webex teams, webex Events, ensure a deep integration of the collaboration process.

What do you dislike most about this product?

There are certain downside of the product like its customizing the interface in a more effective way to roughly match my requirements. Also though the audio and video from the platforms is quite good, the sound become choppy during video calls from time to time.

What recommendations would you give to someone considering this product?

I would suggest do not skip the assessment of video conferencing and collaboration needs. Evaluate the scale and intricacy of the meetings we want to hold, what features we need as well as how integrated these tools and services have to be with others. there is no doubt that Webex meeting is a robust and multipurpose tool.

Pros

  • Unique Features
  • Efficient Service
  • Saves Time
  • Respectful

Isha K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Webex Meeting making our meetings effective.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings sets itself apart with the ability to present a complete and joined up collaboration suite. It incorporate a variety of features such as video conferences ,file transfer , screen shares and integration with other webex apps. What makes webex meeting different is its pronounced attention to user experience. and ability to grow within a competitive ecosystem of Cisco products.

What is your favorite aspect of this product?

The feature that I appreciate the most is Webex Meetings include the user friendliness of the service and its dependability .I have not had any difficulties in using the interface and as a rule of thumb, the sound and picture are of great quality. . Even more since the platform integrate well with one another, although webex teams and webex event create a smooth collaboration environment .

What do you dislike most about this product?

I must point out that despite it being a good platform in terms if audio and video quality at times it does suffer from some connectivity issues or can have an echo type sound.

What recommendations would you give to someone considering this product?

For those who think about transitioning with Webex Meeting, I would advice to assess the collaboration styles of the team. It is worth mentioning that indeed webex meeting is a great tool and very multi-features but it might be compatible tool for some companies. One should also assess the cost and the advantages.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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