What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Fair
- Helps Innovate
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Screen Share
Audio Controls
Facilitator Functions
Audio Conferencing Call in Bridge
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
File Transfer
Application Share
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Richard M.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Jan 2026
Less Chasing, More Closing!
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
We lean on it a lot during campaign planning and post launch reviews. Screen sharing product pages, walking through dashboards, reviewing performance in real time. It’s especially useful when looping in multiple stakeholders who need clarity fast. The audio stability and clean video make a noticeable difference when conversations are commercial rather than casual.
What is your favorite aspect of this product?
What stands out is how polished it feels without being heavy. Joining meetings is straightforward, screen control is smooth, and the recording feature has saved us more than once when someone from sales or ecommerce couldn’t attend live. Those recordings often become internal reference points for follow ups and alignment.
What do you dislike most about this product?
There are moments where the interface feels a bit corporate compared to newer tools, and chat features during meetings could be more intuitive.
What recommendations would you give to someone considering this product?
I’d recommend it to any sales or ecommerce team that values dependable communication. When meetings run smoothly, deals tend to follow.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Adam M.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2026
Solid choice
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
Better pedigree in terms of long term history of developing tools like these
What is your favorite aspect of this product?
Advanced features for conferencing
What do you dislike most about this product?
A bit less intuitive at first
What recommendations would you give to someone considering this product?
Try it where critical meetings and reliability is important
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Sakthi A.
- Role: Information Technology
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2025
A Solid Enterprise-Grade Video Conferencing Tool
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
What differentiates Webex Meetings from other similar products is its strong focus on security, reliability, and enterprise-grade performance. Webex has a long-standing reputation for providing highly secure meetings, which makes it a preferred choice for organizations that handle sensitive information or operate in regulated industries.
What is your favorite aspect of this product?
My favorite aspect of Webex Meetings is its reliability and high-quality performance. The platform delivers consistent audio and video clarity, even during large meetings or in less-than-ideal network conditions. This makes it easy to focus on the discussion without worrying about technical disruptions.
What do you dislike most about this product?
What I dislike most about Webex Meetings is that the user interface can feel a bit complex at times, especially for new users. With so many features and settings available, it can take some time to get fully comfortable navigating the platform.
What recommendations would you give to someone considering this product?
I would recommend Webex Meetings to organizations that prioritize security, reliability, and enterprise-grade collaboration. It’s especially well-suited for medium to large teams, regulated industries, or businesses that already use Cisco products, as the integrations can add significant value.
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Fair
