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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Ankitkumar M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Ultimate Meeting Platform

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

WEbEx is having some unique features from its peers like online language captions, Room Device detection, Cloud integration. etc.

What is your favorite aspect of this product?

I love its uniqueness in the Cloud registration and meeting experience. I also like its online language caption which is really helpful to our organization.

What do you dislike most about this product?

It's licensing part and rene3wal process

What recommendations would you give to someone considering this product?

Cross Platform Meeting support needs to fine-tune and give some basic features for it. Also, WebEx has to be some great background effect for the Video.

Pros

  • Effective Service
  • Caring
  • Saves Time
  • Helps Innovate

Rabbani S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Best Conferencing Tool!

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

I can schedule meetings through Outlook for Webex, which is very handy.

What recommendations would you give to someone considering this product?

Keep making the application smoother to use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sourav B.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

The best video conferencing tool for professional.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex meeting is totally different , i have been using this for years now and its totally a boon for me , as the breadth of features like the white board or recording session or sending file ongoing conference and also scheduling the conference , each and everything work efficiently and its simple user interface make it even more easy to work .

What is your favorite aspect of this product?

My favourite aspect of webex meeting is definitely the whiteboard feature which really works like magic ,in an ongoin meeting where you need something to make write and make people understood and also the recording session is really handy to go through entire meeting for reference and also the file sharing feature makes adds an extra star to its shine .

What do you dislike most about this product?

The problem i had faced using webex meeting is that the sound lags sometime even on fast internet but its an issue of concern as it can be easyly fixed with an update .

What recommendations would you give to someone considering this product?

I would recommend every professional out there searching for the best video conference app to choose and try webex meeting once as it simple easy to use interface and also the tons of feature you will be working with is just awesome and fun to play with.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Saves Time

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