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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Hasan D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2020

Webex is your excellent for conferencing

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

in spite of that Webex is extremely expensive, it's easy to use, simple, flexible, easy to manage, well secured, and can handle reasonable number of participants in one session, which meets our organization requirements.

What is your favorite aspect of this product?

Webex is very usability and user friendly, it's available on almost all platform and this is the best thing around it. it's easy to initiate and start a new session, it also allows us to schedule next meetings easily. the security of the sessions achieved in a good manner. finally, Webex helped us a lot when there are lot of participants is

What do you dislike most about this product?

the price of Webex is one of the biggest matters about this fantastic program. another issue related to voice streaming is some time during the session the sound disconnected and return back after several minutes

What recommendations would you give to someone considering this product?

Webex is one of the best tools that have been integrated into our organization, The tool had broad integration with scheduling tools, it has different feature and broadcasting approaches, it also gives the host a lot of control over the session and other users PC. Try it and you will not regret it.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Role: Finance
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2020

Easy to use , functions are likely.

Likeliness to Recommend

10 /10

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful

Dinesh K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2020

Realiabl and easy to use

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

It is easy to implemet Cisco Webex Meetings. Easy to connect it via web applications. It has a robust admin user interface that allows easy control of meetings. I has screen sharing capabilties.

What is your favorite aspect of this product?

I like that it is easy to join meetings from anywhere suing any device and that video and audio quality is clear.

What do you dislike most about this product?

Improve compatibility with other conference applications.

What recommendations would you give to someone considering this product?

The software is reliable,affordable and provides high quality features for conference meetings.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Efficient Service

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