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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

James F.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2020

A platform for all your virtual meeting needs

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

It executes virtual meetings with ease and can handle over 100 participants thereby ensuring that communications runs uninterrupted.

What is your favorite aspect of this product?

Its available even for usage by mobile users from Android to iOS and this allows its usage anywhere allowing for uninterrupted workflow. Its simple to install and use and this allows for easy adoption at all companies including even the small ones. The vendor offers reliable customer support services and this ensures that customers do not get stuck anywhere in using the platform.

What do you dislike most about this product?

Sometimes when the internet connection is not stable holding of the meeting becomes disrupted.

What recommendations would you give to someone considering this product?

It fits well in all organizations and it will improve your communication by giving you another dimension of holding meetings virtually which is less expensive.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Alexandre C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2020

High Quality Video Conference Tool

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

High Security. Availability of marked up tools and white board.

What is your favorite aspect of this product?

Friendly user interface and the availability of long trial period.

What do you dislike most about this product?

Limited attendees camera can be show during the meeting.

What recommendations would you give to someone considering this product?

Affordable price, no issue in security and availability of training resources.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Inspires Innovation

Anne K.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2020

Fantastic platform for virtual meetings

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Its ability of accommodating many participants to up to 150 and still enable to communicate with ease and a reliable manner.

What is your favorite aspect of this product?

Its a simple to use platform and supports video calls that are clear and audible to all. It has enabled us to execute virtual meetings easily by just having a video call with colleagues and stakeholders.

What do you dislike most about this product?

Sometimes when the internet connection is poor using the platform becomes a bit hard.

What recommendations would you give to someone considering this product?

Its a reliable platform for holding virtual meetings and it will improve the way you work and execute your communication.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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