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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jul 2020

Easy to use, but a bit pricey

Likeliness to Recommend

6 /10

Pros

  • Transparent
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Emma Sophia R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2020

Solid, profitable, effective

Likeliness to Recommend

7 /10

What differentiates Webex Meetings from other similar products?

Cisco webex is a platform with full and complete features and functionality. Its use is very easy, it has the ability to organize a meeting for many people at the same time, taking control of sharing screens, data and information with colleagues, clients and additional people, it is very advantageous.

What is your favorite aspect of this product?

Without a doubt, my favorite aspect is being live, being able to meet the necessary people and being face to face. I also like the reliability it offers, it has the ability to change hosts and leave the meeting if necessary. Recording the meeting sessions is very simple. Accessing work at your desk is fairly straightforward.

What do you dislike most about this product?

I do not remember negative experiences, the software is quite solid and its operation is good.

What recommendations would you give to someone considering this product?

I recommend Join.me because it meets the demands and needs of my company. The implementation is very simple for remote users and clients.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Daniel A.

  • Role: Finance
  • Industry: Shipping
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jul 2020

It's great meeting software

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Creation of very well defined and compatible videos, with a single click you can record a video conference and give members the opportunity to participate, low cost and do not require large Internet capacity to be used so I like very much Cisco Webex Meetings

What is your favorite aspect of this product?

I love its adaptability to any device whether mobile, tablet or computer

What do you dislike most about this product?

At first it is often complicated to use so many options but after a week of use it is easy

What recommendations would you give to someone considering this product?

be very attentive to the interactive tutorials in order to master all the functions that the application has and look for more explanatory videos on youtube if I don't understand something, that's how it worked and I learned quickly

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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