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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Amanda S.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

A powerful video conferencing software.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

What makes Cisco webex meetings different is the reliability, guarantee and positive feedback from the people who work with this software, plus it is a tool with diverse functions for every occasion, not just basic video conferencing, it is elegant and corporate scale.

What is your favorite aspect of this product?

My favorite part is that it is easy to use, gives the user confidence to handle a professional tool fluently, has great image and audio quality, and the best part is that screen sharing is fast and doesn't make my computer slow. I can connect from anywhere to a meeting even from my cell phone.

What do you dislike most about this product?

There is nothing about its features that I dislike, but I consider it a bit expensive for the wide variety of cheap and free applications on the market.

What recommendations would you give to someone considering this product?

Cisco webex simplifies video conferencing while offering many tools to collaborate, talk, share, note, teach, and everything that someone may need when working remotely, I recommend it because of the good experiences it has given me.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

Elijah W.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

Best video conference software for collaboration

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings is packed with tons of powerful video conference features that makes it easy to conduct virtual meetings and collaborate effectively which in return improves productivity.

What is your favorite aspect of this product?

Screen sharing tool is easy to use and has helped me to easily make presentations to my clients.Clients can join meetings from anywhere using any device.The HD video and audio quality helps to communicate better with clients and colleagues.Overall, it is easy to use and has made our remote daily tasks simple.

What do you dislike most about this product?

I have not yet seen anything i dislike about the software.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings will strengthen all your business relations and improve productivity in a short period of time.

Pros

  • Efficient Service
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

Radcliffe B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

Cisco Webex is the best online meeting platform

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

This platform is giving us security, stability of connections, speed, and an absolute solution, something that other similar work platforms do not offer, and they also charge an excessive fee in exchange for a bad service. With Cisco Webex Meeting this will never happen

What is your favorite aspect of this product?

What always solves me is that when making a meeting that for many reasons is complicated today, it is a great tool to solve many unforeseen meetings or to avoid meeting at delicate moments. It is very stable and easy to use, apart from having an exceptional user attention like no other platform.

What do you dislike most about this product?

There are times that I cannot connect with my browser or with the application, but waiting about 10 minutes I can make it start without problem. Maybe they can fix these minor bugs and thus be the best online meeting platform by far.

What recommendations would you give to someone considering this product?

If you need to communicate with some colleagues, students, or just have a meeting, this is the application or platform indicated for it. Quite accessible the plans, and very easy to understand for anyone. It is the best among its similar competitors.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

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