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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Jack B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

Being able to meet virtually very easy

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

It is known that there are several similar systems or similar services that do not have a good quality to give it relevance compared to Cisco Webex Meeting, which has an impeccable track record and above all good quality.

What is your favorite aspect of this product?

The way in which one can connect with other pre-established users, so to speak, is one of the best since the connection they facilitate is very stable and also that it can be connected almost from anywhere on earth as long as we have an internet connection.

What do you dislike most about this product?

What I like the least is that the support may not attend you when you need it, but you have to send and wait for an answer because I suppose they have several questions waiting. For the rest, I would just like you to change the design or update.

What recommendations would you give to someone considering this product?

Today we know that many meetings tend to be online for many reasons, either due to illness or momentary distance. And what better way to use a program that is specialized and designed for this. Recommending Cisco Webex Meeting is abundant because it is one of the best so far.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Zachary Michelle M.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2020

Webex adapts to all kinds of needs

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Share video conferences and online meetings in a different way with the use of cisco webex since it allows to bring together employees and clients of my company to participate and collaborate from anywhere through voice and video and content exchange

What is your favorite aspect of this product?

Cisco is a highly scalable tool, thanks to its add-ons, we can have a complete collaboration system that integrates audio, video, instant messaging, collaboration in virtual spaces and meeting rooms. Webex Meetings allows you to organize events and seminars as well as online training and courses.

What do you dislike most about this product?

Cisco webex enables people to collaborate more securely from any computer.

What recommendations would you give to someone considering this product?

Cisco is an excellent video conferencing option, allowing team members to easily collaborate from their different devices in real time.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Information Technology
  • Industry: Chemicals
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2020

Ease in creating virtual meetings.

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

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