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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Hachiro Y.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

Cisco Webex Meetings ALLOWS to work in conjunction

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings allows for native CRM integration while other competitors do not.

What is your favorite aspect of this product?

I like Cisco Webex Meetings is one of the best alternatives for video conferencing with endless benefits and assistance for: 1. Allows meetings with up to 200 members simultaneously. 2. I can organize videoconferences with a large number of members both inside and outside the organization regardless of where we are located 3. It is an excellent option for attendees to be in front of the camera at the same time. 4. We can use all substantial video conferencing options from sharing our screens, as well as recording our meetings. 5. Makes it easy to use the call me feature so that members don't have to dial but the meeting calls automatically when it starts. 6. It's great. It allows the host to see who the members of the meeting are. 7. It is significant that we can exchange the roles of the presenter so that we all participate in the issues outlined in an integrated way.

What do you dislike most about this product?

I dislike at times the period used for loading and logging into the application is somewhat slow, and the installation of updates takes up large volumes of MB and the system becomes slow.

What recommendations would you give to someone considering this product?

I recommend Cisco Webex Meetings allows the client to be connected through telephones, it combines online conferences with telephone conferences in an integrated way in a single performance, with advantages for those participants who could not be in front of a PC at the right time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mariolis F.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

OPTIMIZED VIDEOCONFERENCING.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings differs because it allows you to send messages safely, initiate video calls and view the shared screen, from any device through the mobile application, meetings will take place in total security thanks to the integral encryption of content, so that our messages, names of Rooms and files are always safe, it also allows the ease of collaborating from a computer or mobile device, meetings are carried out in a very simple and immediate way just a click away, an effective communications platform.

What is your favorite aspect of this product?

My favorite aspect of Cisco Webex Meetings is its quality of service with video meetings, group messages, file sharing and whiteboard, leaving me extensive learning. It is a software that gives us all the security and confidence of feeling familiar as if we were all face to face, a flexible platform that offers us the ease of approaching regardless of the place or circumstances, it is valuable and essential to obtain results that have provided so far has been the best.

What do you dislike most about this product?

Cisco Webex Meetings has offered me fantastic results, it helps me to collaborate on my projects safely and offers me clear communications, with a simple and intuitive interface, from the beginning until now it has provided me with a quality service, the meetings are carried out without errors or interruptions I have no dislike.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings I want to recommend this sophisticated software to develop video calls through clear communications with HD audio and video, it offers a high level of communications, its service is of quality, with advanced and advantageous features which are available to all its users to Get the most out of it and get the best experience, this is a totally collaborative, flexible, intuitive software that works with total ease, it allows all kinds of interactive communication through chat, also using the whiteboard and making annotations, it is the indicated to work as a team, providing excellent results.

Pros

  • Trustworthy
  • Fair
  • Helps Innovate
  • Continually Improving Product

Oswald R.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2020

Great Live Meetings. It Works!

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Stability, Uptime.

What is your favorite aspect of this product?

Always on, no time zones limits... dead zones.

What do you dislike most about this product?

Other aspects seem to involve other products. Calling Cisco is painful.

What recommendations would you give to someone considering this product?

Go for it, if you are not using another product for Live Large amount of attendees meetings. It works Great.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Altruistic

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