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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Lorena P.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

It's on the right track.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

It is faster than other applications and call/meeting software, differentiated by its connection stability and perfect execution of virtual meetings. Another strength that makes it stand out is the security it offers with end-to-end encryption on every video conference and for the files we share online.

What is your favorite aspect of this product?

What I like most about Cisco Webex is having everything in one place, collaboration with my colleagues, instant messaging, quick meetings, plus working with clients is more convenient because of the image and audio quality, it is much more reliable because it is recognized and they have no problem using it. You can give up the role of presenter during a meeting quickly, I have annotation tools and we can record meetings.

What do you dislike most about this product?

There are video conferencing software more affordable than webex. The user interface must be improved.

What recommendations would you give to someone considering this product?

It is a great comprehensive tool, which has everything you need to work remotely. It is safe, has many benefits and fits all types of business performance, I recommend it to medium to large scale companies.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Magaly R.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

THE EASIEST MEETINGS YOU CAN EXPERIENCE.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Cisco webex Meetings differs from other products by being a simple and very easy to use program, videoconferences are simple and efficient with a mobile application that allows me to organize and attend meetings from anywhere, I love the simplicity with which I can share my screen and that everyone can see the information best of all in a very safe way, its interface is pleasant, the characteristics are adapted to the needs of its users and budget, it offers me the tools I need to develop my work through immediate meetings , video conferencing starts quickly.

What is your favorite aspect of this product?

My favorite aspect of Cisco Webex Meetings is that it helps daily to share screen, video and audio by organizing and attending my meetings online without having to move from one side to the other, with total security and simplicity, it helps me save my money on travel expenses and logistics, it helps me save my time, increase my collaboration and productivity, it helps me to be on top of my projects from start to finish, and to keep communication with my teammates, clients and colleagues intact even when they are distant, this software is of great benefit to me, it helps me increase the growth of my business, get closer to those I need in a matter of seconds and share ideas and information through a screen, I have received excellent results, my experience has been fascinating.

What do you dislike most about this product?

Cisco Webex Meetings is a great online collaboration tool, I can use it to organize my meetings at any time I need it, providing me with a quality of service with immediate solutions offering me a unique experience, security, audio video quality and speed, I have nothing bother me about this program.

What recommendations would you give to someone considering this product?

I recommend Cisco Webex Meetings to anyone who needs to develop and join online meetings to start video conferences, attracting their audience, I recommend it because it is a system that works very securely, and professionally, it is a software that works excellently with lovely features , a pleasant interface, it works from anywhere and on any device, also from its App, with free trial.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Janet L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2020

Great tool for working remotely.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Very easy and effective meeting scheduling with the tool.

What is your favorite aspect of this product?

Hosts shifting capability and the video quality.

What do you dislike most about this product?

No any problem on my side.

What recommendations would you give to someone considering this product?

Very perfect and easy remote working and easy planning and scheduling of various meetings and excellent of files sharing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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