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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Akari K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Videoconferencing extensively online.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Web is outstanding, in relation to others in terms of online seminars, it also proposes Webex Events call responses, virtual whiteboard and Webcasting for larger events, which works with a native application and via telephone connection.

What is your favorite aspect of this product?

I like Cisco Webex Meetings is outstanding for sharing desktops and cooperating with other colleagues and clients allows: 1. Splendid to apply in telephones, other laptops and computers. 2. To schedule and link to meetings via ID 3. To connect voice audio over IP VoIP 4. Cash for desktop and online sharing documentation. 5. Excellent slate option. 6. Good quality video 250 MB to save in the cloud. 7. Option of HD videos. 8. With virtues to link audio, automatic recording of meetings.

What do you dislike most about this product?

This Software is unpleasant when attendees are not allowed to share their screens when the host leaves Webex. It is an option that deserves to be worked on due to its relevance.

What recommendations would you give to someone considering this product?

I recommend this application for its excellent performance in screen sharing, call scheduling, flexible to design surveys during calls, conduct question and answer sessions among attendees.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2020

Virtual meetings in HD.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gloria H.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

All in one.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Security Speed Annotation tools Number of participants per meeting VoIP calls HD image

What is your favorite aspect of this product?

I have used various video conferencing software throughout my career and cisco webex meetings has undoubtedly been the best. As a presenter/host you are in control of how you want users/participants to view your presentation, plus webex supports a large number of users during a video conference which is very important. With cisco webex I can also create surveys and we can communicate easily.

What do you dislike most about this product?

I've had many more advantages than disadvantages (small details really) with Cisco webex meetings, so this time I don't have anything bad to add in this section. But, I must say that there is definitely a learning curve in several functions and that it can be confusing for beginners.

What recommendations would you give to someone considering this product?

If you are looking for a collaboration tool, and carry out your activities anywhere in the world cisco webex is the right one, it connects us all and we can always be aware of our work without excuses, we avoid trips, we minimize resources.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

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