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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

  • Role: Information Technology
  • Industry: Chemicals
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2020

Fantastic meeting software!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

juan antonio c.

  • Role: Finance
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2020

Cisco Webex Meetings improves all your meetings.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings differs from its competitors in the speed of each video call, it is more fluid and has better image resolution, it allows file sharing and screen sharing is very easy, it is striking what this wonderful video conference tool is doing.

What is your favorite aspect of this product?

My favorite aspect and what I liked the most about Cisco Webex Meetings is the resolution of your video calls, it is impressive as is the quality of the video, it is precisely as if you were face to face with people in meetings, it also allows you to share files, and allows us to hold a meeting from anywhere.

What do you dislike most about this product?

All the great tools have a weak point, but I think Cisco Webex Meetings is very strong and so far there has not been anything that displeases me, so we must enjoy this tool.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings is highly recommended, this tool is very complete, you can hold video calls from anywhere in the world, you can also share files with all the people you want, it is easy to use and you will not present problems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Carlos M.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Number one in remote work.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

HD image Stable connectivity, rarely freezes Easy to use Fast and smooth video to audio switching and screen sharing Is much more reliable and recognized Good customer service support

What is your favorite aspect of this product?

It helps me in a very efficient way to carry out my remote work activities as if it was in person, its video conferences are of first quality due to the annotation tools and other functions that help to carry out a complete and professional remote presentation

What do you dislike most about this product?

Sometimes it takes me a while to find a joined user. These are details that with time can be easily solved, their most important aspects work well and that's what matters

What recommendations would you give to someone considering this product?

I have tried other software similar but not equal to cisco webex, it seems a little more tedious and expensive but the truth is that it is very well balanced with the cost of its licenses and the service it offers.

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Inspires Innovation

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