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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Martin O.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2021

The best platform for executing virtual events.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings is popular and allows easy communication and content sharing thus hold any virtual events with simplicity.

What is your favorite aspect of this product?

Its reliable and supports quality video and audio calls allowing all your participants to follow in keenly and communicate well. Cisco Webex is easy to coordinate, share and join thus making efficient and less troublesome to use. Its affordable and fits well in all organizations including even the SMEs enabling them to collaborate and work together as a team.

What do you dislike most about this product?

When the internet connection is poor, the audio and video calls become affected and this slows down the communication process.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings is easy to use on any device including mobile and desktop and this ensures simple usage across all organizations to acquire the perfect user-experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Meyla M.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2021

Webex Meetings is the world's most popular busine

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

The quality of each videoconference is not offered by another application, with this software you can have conversations with multiple people who are near or far from you with a clear resolution and without any restriction or problem on the network

What is your favorite aspect of this product?

I really like this tool because it allows me to make excellent quality video conferences by connecting from anywhere and generating a conversation with one or more people with theshared screen option. And if you need a proven, simple, innovative and highly secure solution that helps you achieve highlyeffective virtual meetings without any interruptions, surely this will be your most complete solution.

What do you dislike most about this product?

For my company it is perfect since it offers us everything we need, and we really have not found something that we dislike about this tool

What recommendations would you give to someone considering this product?

I recommend this tool because with it you can hold smart meetings, since its application automatically connects to your video device when you enter the room, so you can join meetings and share any information wirelessly. You can use functions such as automatic captions and automatically receive the transcripts of the recordings without any problem.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vsevolod T.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2021

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Easy to use and very intuitive.

What is your favorite aspect of this product?

Very intuitive interface, end users can join to meet without any issues.

What do you dislike most about this product?

Price is a little bit big.

What recommendations would you give to someone considering this product?

One of the best solution. You can easily integrate and administer this product to your infrastructure. Users can use this product even without any experience because its very intuitive.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Effective Service
  • Caring

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