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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Navneet Singh N.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Webex - Review

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

The User interface is very clean and modern. Also, it is a CISCO software so you can trust on the security as cisco is in Networking and Security for a long time now. Also, it is cross-platform and best suitable for small meetings or interviews.

What is your favorite aspect of this product?

My favorite aspect of this software is the design. And also the ability to hear the meeting on call.

What do you dislike most about this product?

The only thing that I dislike is that it cannot handle large meetings.

What recommendations would you give to someone considering this product?

Yes, I would definitely recommend this to anyone considering this project for small works like small meetings or classes, or interviews.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andrea H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2021

Achieve videoconferences with the best quality

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings provides advanced features, which allow the company to enjoy greater value from its communications through excellent video conferencing tools. Provides the opportunity to develop a dynamic and effective training process for employees. It allows us to share ideas and materials online in real time, making our workflow more efficient. Its implementation saves time and speeds up the decision-making process.

What is your favorite aspect of this product?

Cisco Webex Meetings is very easy to use. It supports content, audio and video sharing and makes multi-person video conferencing possible. The chat room allows you to create direct dialogues with your co-workers. This platform has become a great help tool for the team. It enables efficient communication in real time, regardless of where they are in the world.

What do you dislike most about this product?

It is an efficient tool, the only drawback is that sometimes some users have had connectivity problems.

What recommendations would you give to someone considering this product?

I recommend the use of this very useful platform that ensures smooth communication, it is also very easy to use and has many excellent administration tools that provide greater communication capacity.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Ivan M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2021

Robust and powerful

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Try Cisco Webex on low speed internet connections and still maintain a high quality and fluid conversation.

What is your favorite aspect of this product?

It is very powerful and adapts very well to the different differences between internet connections

What do you dislike most about this product?

Some additional controls are needed for meetings with several people, also improve the interface to make it more intuitive

What recommendations would you give to someone considering this product?

It is the perfect choice if you want a safe, effective product with a large amount of hardware available to enhance meetings.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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