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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Susan G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Very good to gather people from all over the world

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

It has worked for us to hold meetings with people who are in other states and countries. It has a good interface that helps us make a fast and secure connection. In addition, the option to share the screens is an advantage that has helped us a lot. We have taken advantage of Cisco Webex Meetings more than other software, because this communication system that Cisco has is more interesting and attractive for users.

What is your favorite aspect of this product?

What I like about this software is that it is easy to use and adapts to any mobile device, it also has a free trial version. I like to receive technical assistance when I need it. It has worked for us to connect many people and be able to chat in real time with them from anywhere.

What do you dislike most about this product?

Sometimes the image and audio quality is not the best, I feel it is distorted. If you plan to leave the free trial version and buy a more extensive service package, it must be a large company, because if it is a small company, the cost is excessive.

What recommendations would you give to someone considering this product?

I recommend it because it is a product that works and if you know how to make the most of it, it can become a very powerful software. You just have to keep in mind that you must have a good Internet connection so that the image and sound do not get worse.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ausrine S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

My go-to Professional Meeting Solution

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

As an IT professional, I gravitate towards using Cisco Webex Meetings as it's one of the best solutions for creating a safe and professional space to host and attend business meetings. Its easy-to-use and user-friendly interface and reliable service makes using the platform straightforward and uncomplicated and ensures that I don't experience technical issues that can negatively affect business-critical meetings.

What is your favorite aspect of this product?

My favorite aspect about Cisco Webex Meetings is how easy it is to integrate it with my business email in order to embed meeting invites directly into the meeting body. The option of enabling dial-up is also a big plus! I also enjoy the automated notifications prompted by the Cisco Webex desktop application, which are very practical and helps me never miss a meeting. The sound and video quality are superb.

What do you dislike most about this product?

Sometimes the desktop application pops up unexpectedly and can be difficult to close, but otherwise, I do not have any complaints.

What recommendations would you give to someone considering this product?

I would definitely recommend giving Cisco Webex Meetings a try, as it has a free version!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tara S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Quick to connect with powerful communication

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

The large number of functions is what differentiates Cisco Webex Meetings from other software, to hold meetings of a large work team is perfect, it is not necessary to have a supercomputer or be a technology expert, since it is also easy to use and without having previous experience.

What is your favorite aspect of this product?

I like having the power to meet with colleagues and clients from other states or countries just with my computer or phone, conversations are heard very well and the picture is not distorted, Cisco Webex Meetings has excellent capabilities to send files and record important meetings for we.

What do you dislike most about this product?

We honestly have not found the negative aspects when using this software, we received help from the technical support in the installation and the deployment was complete, there is no need to spend money on accommodation or anything when we have a meeting scheduled with people from other cities, since the Video calls are made with great video quality.

What recommendations would you give to someone considering this product?

Be sure to purchase Cisco Webex Meetings services, as you will have the power to connect with colleagues and clients without the need to be present at the same location. It has good integration features and good service packages.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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