What is Webex Meetings?
Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Webex Meetings?
Pros
- Reliable
- Helps Innovate
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Audio Conferencing VoIP
Audio Controls
Screen Share
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Virtual Whiteboard
Keyboard Mouse Control
File Transfer
Application Share
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Webex Meetings Reviews
Abbie K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Feb 2021
Excellent interface, audio and video quality
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
The previous software was a bit deficient, it had less communication capacity, but with Cisco Webex Meetings we have improved our communication with our colleagues and clients who are in other states or countries, we also increased our sales, since we became more known throughout the country because we managed to take our information to other sites that are far from our offices. We keep discovering new things and we hope they continue to be good.
What is your favorite aspect of this product?
Being able to use this software to have long-distance meetings is something we like very much, because we do everything from the comfort of our conference room, and it benefits us a lot because we don't spend to buy air tickets or hotel stays, because we connect from the screens of our phones and computers. I also love that this software quickly integrates into our system and maintains a stable connection.
What do you dislike most about this product?
Honestly, I love all the meetings we have with this software, because it connects quickly and never disconnects unexpectedly. We have received congratulations from our clients because the members of the meetings can ask questions and solve them immediately, because the communication is in real time.
What recommendations would you give to someone considering this product?
It is very easy to recommend this software, and I honestly do it with confidence, but only you can live the experience of being able to connect many people from the comfort and security of their offices.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Student Academic
- Industry: Government
- Involvement: End User of Application
Submitted Feb 2021
Great Business Value, Not Easy to Use
Likeliness to Recommend
Pros
- Efficient Service
- Caring
- Respectful
- Security Protects
Cons
- Less Effective Service
Kate D.
- Role: Sales Marketing
- Industry: Construction
- Involvement: End User of Application
Submitted Feb 2021
The best remote work tool.
Likeliness to Recommend
What differentiates Webex Meetings from other similar products?
The end-to-end encrypted security, I know of embarrassing situations by hacking or intrusion of strangers to videoconferences in popular software or even the competition, have security and privacy is the most valuable and is something that stands out a lot of cisco webex.
What is your favorite aspect of this product?
I like the quality of its image and audio, it gives a professional look and makes remote work more comfortable. Screen sharing. Annotation tools. virtual backgrounds. Recording of meetings and transcription of audio to text super fast and efficient. Versatility and convenience to log in from any location and device. quick and easy meeting scheduling and invitations synchronized with my calendar.
What do you dislike most about this product?
It could be cheaper and lighter, for this software to work great you must have a good device or pc, otherwise I recommend lighter and uncomplicated options, but still, if you want to work professionally the best in my experience is Cisco.
What recommendations would you give to someone considering this product?
I recommend Cisco webex mostly to medium to large companies. It is an excellent tool for collaboration and videoconferencing, when you try this software you don't want less in other products.
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Enables Productivity