This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)
Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Nancy B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

You must acquire it because you will not regret it

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Every day is a new experience with Cisco Webex Meetings, because it has enough functionalities so that our communication is perfect and there are no failures. Every day we discover new things and we are very happy that the whole team adapts so quickly to the software. This software is not the same as the others, because it is made for professionals, and with great professional capabilities that other programs do not have.

What is your favorite aspect of this product?

This is a software with easy access to its platform and very easy to configure. It also allows me to make videoconferences with remote people and maintain a very stable audio and video quality. When we hold meetings, this software notifies other people that there will be a meeting 15 minutes before.

What do you dislike most about this product?

There is a free version, but it only lasts 30 days like the other softwares, and that is not bad, but what I do not like is that when I finish the free trial version and get a more complete service package, and the price is a bit excessive for companies that are starting in the market. I think they should lower prices so that they acquire more customers.

What recommendations would you give to someone considering this product?

You must buy this software, because it is one of the best in the market and has many more functions than the others. In addition, its platform is very beautiful with bright colors that make users not discouraged. The truth is that Cisco Webex Meetings thought of everything when developing it, because it adapts to the needs of any organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Brianna M.

  • Role: Information Technology
  • Industry: Machinery
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

This software has increased our fame

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

We are improving our way of interacting with other people, because the information that we want to make known through our webinars, we feel that it is updated and complies with what is required, since the information arrives clearly and precisely regardless of the distance and with the above software, we don't feel like we made much profit. Cisco Webex Meeting includes many people and we can instantly answer any questions that may be left because the platform is so interactive.

What is your favorite aspect of this product?

We hold meetings through this software, and we have noticed that our fame has grown a bit, since Cisco Webex Meetings allows us to conduct webinars with remote people and that allows us to have a greater reach of clients in less time. I am sure that every person in the organization feels a great affection for this software, because it is not complicated and adapts very well to the needs of the organization without making much effort.

What do you dislike most about this product?

Honestly, we have made great profits, we notice that we are more known to new customers and it is a motivation to continue using the services of Cisco Webex Meetings.

What recommendations would you give to someone considering this product?

You must use this software, since it has an interactive platform, meetings are held quickly and without image and audio distortions, and you can connect with many people through any mobile device. It is a product that is worth using, because it will improve the image of your company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nicole C.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Highly recommended.

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Cisco IP phones. end-to-end encrypted security It's easy to use with clients because they don't have to download anything, just send them the link.

What is your favorite aspect of this product?

Webex has improved steadily and rapidly since the pandemic remote work needs started, which put it ahead of the competition for the professional video conferencing field. It's audio and video performance has improved a lot. Intuitive graphical user interface Unbeatable AI functions. Background noise suppression is one of my favorite features. We can hand over the role of administrator at any time during the meeting. Mute guests. Integration with Outlook to streamline the process of creating a meeting or joining one.

What do you dislike most about this product?

Should improve the update part of the mobile application (from google play store) deletes login data or causes interruptions.

What recommendations would you give to someone considering this product?

I don't have any special recommendation, other than that it can be a bit confusing to use at first, but it doesn't take long to learn, so it's good to get familiar with the software before implementing it.

Pros

  • Performance Enhancing
  • Unique Features
  • Saves Time
  • Security Protects

Most Popular Webex Meetings Comparisons