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Webex Meetings Logo
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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Mark P.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

Fluid and dynamic communication

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings is an effective tool that provides the ability for work teams to collaborate on the creation and monitoring of financial projects. The platform has a set of tools that have made internal communication a dynamic and fluid process. It is very effective in deepening communication with our clients. Among the most outstanding features, it includes the transmission of high definition face-to-face videos and group meetings.

What is your favorite aspect of this product?

It is a tool with a friendly and easy-to-use interface, which makes the internal communication of the company more dynamic. It allows to create group work discussions, which speed up communication between collaborators. HD videoconferences with the work team are highly efficient. Advanced chat messaging provides fast communication, where private messages can be shared individually or in groups. The option to split the screen for meetings works very effectively.

What do you dislike most about this product?

The mobile application and the PC application have visual differences that may confuse the use of some functionalities.

What recommendations would you give to someone considering this product?

This is one of the collaborative, dynamic, agile and above all user-friendly platforms that sets the trend in communication in the business world. I recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Chris L.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

The system that connects the entire company.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

The best collaboration tool that we have tested, great benefits and functionalities that are feasible for any type of company that requires a platform to make video calls.

What is your favorite aspect of this product?

All our information is stored and protected since it has a security system, excellent image quality as well as good support. It is very simple and functional.

What do you dislike most about this product?

It has an impeccable audio when using headphones, it has a good system in general, it is just a matter of testing it, I do not think there is anything negative about this software.

What recommendations would you give to someone considering this product?

Despite not having any knowledge about it, we have implemented it very well as well as having simple and easy-to-use options. I totally recommend it to my colleagues and to any company that is in need of it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Will L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2021

High quality video conferencing

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings has dynamic capabilities for high-quality video conferencing. It promotes effective communication and labeling of people who stand out in their work, providing more effectiveness and excellence to the company. It has allowed our organization to increase collaboration and productivity. It allows you to share videos, audios, documents and content, easily and quickly. You can also access all information, contacts and messages from any site and device at any time and place.

What is your favorite aspect of this product?

It is very easy to use, its user interface is clean and intuitive. Allows you to create groups can be public or private, and the property can be easily edited as needed. It has the ability to attach documents in discussions and make them accessible to anyone. The integrated video conferencing function is extremely useful, especially for conference with the work team. In addition, the instant messaging, video and mobility tools are excellent.

What do you dislike most about this product?

Although it is a very effective tool that improves our internal communication. It is difficult for new users to figure out how to join groups and share information.

What recommendations would you give to someone considering this product?

It offers a large number of very useful functionalities in our company. It allows to improve collaborative work and consequently increases productivity. I recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

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