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Cisco Systems

Webex Meetings

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Webex Meetings
8.8 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Respectful
  • Fair

Feature Ratings

Average 83

Video Conferencing

84

Audio Conferencing VoIP

84

Screen Share

83

Facilitator Functions

83

Audio Controls

83

Audio Conferencing Call in Bridge

82

Instant Messaging

82

File Transfer

82

Application Share

81

Virtual Whiteboard

81

Keyboard Mouse Control

81

Vendor Capability Ratings

Average 81

Business Value Created

83

Ease of Implementation

82

Ease of IT Administration

81

Usability and Intuitiveness

81

Quality of Features

81

Breadth of Features

81

Ease of Data Integration

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

80

Vendor Support

80

Ease of Customization

80

Webex Meetings Reviews

DIVYANSHU S.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2026

AI Agent Feature-Rich Platform for Enterprise

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Webex Meeting comes with some Automated Summarize Meeting Feature that is Accuarte compare to other platform that's what I personally feel. Apart from this the new agentic features are the Best.

What is your favorite aspect of this product?

My personal favourite features are the In-Built Agents like Task agents that will automatically close the Task as they are completed and mark them done also the Meetintg Scheduling Agent is also good based on things we have give them it will Schedule the Meeting without hassel.

What do you dislike most about this product?

THe platform comes with so many Features that too are too technical for the people who are not from Technical Background and they find it little bit difficult to oeprate that and I personally fell that the platform need to Reduce the Complexity a little bit and enahcne the user Journey so it had to be Equal to Everyone across the table.

What recommendations would you give to someone considering this product?

I would recommend Webex Meetings to organisations that prioritise security, compliance, and Open to use Agentic Features to reduce manual efforts.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gareth A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jul 2026

Great meeting tool with few improvments needed

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings feels more profesional and reliable for buisness meetings. The audio and video quality is quite good and the security options are also usefull. It also work well for large meetings and screen sharing is very smoth.

What is your favorite aspect of this product?

My favorite aspect is the clear video and audio quality during meetings. Screen sharing is also very smoth and it make team comunication much easier even during long metings.

What do you dislike most about this product?

I dislike that the software can feel a bit slow and laggy sometime specially when joining large metings. The interface is also little confussing and finding some settings can be dificult for new users.

What recommendations would you give to someone considering this product?

I would recomend Webex Meetings for buisness teams who need secure and profesional online meetings. Make sure to check your internet conection before large metings and explore the settings properly to avoid any confussion later.

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Caring

Asheesh B.

  • Role: Student Academic
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2026

Easy and reliable for online classes and team disc

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

I have been using Webex Meetings for about one year as a student. I mainly used it for online classes, project discussions, and meetings with classmates. I found it easy to join meetings, and the screen sharing feature made presentations and collaboration much smoother. Overall, it provided a reliable experience for my academic work.

What is your favorite aspect of this product?

My favorite part is how simple it is to join a meeting and start collaborating. The audio quality is generally clear, screen sharing works well for presentations, and the interface is easy to understand even for someone who is using it for the first time.

What do you dislike most about this product?

Sometimes the application can take a little longer to start, and on a weak internet connection the video quality may not be as smooth. It also took me some time to learn where a few settings were located when I first started using it.

What recommendations would you give to someone considering this product?

If you need a platform for online classes, project meetings, or professional discussions, Webex Meetings is a good option. I recommend exploring the basic features like screen sharing, chat, and meeting controls first, as they make collaboration much easier during regular use.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Effective Service

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