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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Emely F.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Optimize collaborative work

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings guarantees a fluid communication process with high quality tools, it has allowed to organize collaborative work, providing highly effective internal communication. It allows you to connect with videoconferences with co-workers, share tasks and hold company-related events. Provides shared spaces to work with employees of other companies, which extends communication beyond organizations, improving business productivity.

What is your favorite aspect of this product?

It has an easy-to-use user interface, allows information to be shared between multi-company groups, teams, project groups or any type that is needed and improves the development of tasks. It has the ability to stream HD video in real time. Facilitates the customization of videoconferences with virtual backgrounds. It supports integrations with other applications, to improve the communication experience and develop marketing processes. Users can access via mobile or desktop devices.

What do you dislike most about this product?

The mobile application needs to incorporate more options to match it to the desktop version, it is important to correct this, to get the best out of it.

What recommendations would you give to someone considering this product?

It is an excellent platform that helps to optimize work communication by improving functionality, operability, competitiveness and comfort for company employees. I recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Verena A.

  • Role: Operations
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Leading videoconferencing solution.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Screen sharing, you can share applications or the desktop during the meeting, this feature in webex seems to me more flexible and specific than in other software, since you can objectively show some of your desktop. You can record meetings, locally or in the cloud. Many customization and configuration options during a videoconference, such as changing the virtual background, enabling subtitles, among other functions.

What is your favorite aspect of this product?

Cisco webex meetings has brought a lot of benefits in internal and external communication at work where you can collaborate effectively with the tools that this software provides. I can instantly connect to a video conference with anyone, from anywhere in the world and with any device I have at hand, it is very versatile and convenient. Cisco is quite a popular software, however I must emphasize my favorite features, such as the integrations with tools that we all use daily without having to interrupt the workflow; Outlook, Office 365, Slack, Canvas, etc.

What do you dislike most about this product?

Although I use the mobile App when I can't use my computer, I feel that it needs to improve and mature its functions, it's not the same and sometimes it gets very slow.

What recommendations would you give to someone considering this product?

Cisco webex certainly has more data security than other current software, it is not as inexpensive as the others, but if you want enterprise scalability and a software that can be trusted with professional video conferencing, Cisco is one of the best options.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Saves Time

Wendy A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Application Sharing Functions are excellent.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

The effective environment created by the tool for faster files transferring.

What is your favorite aspect of this product?

The Cisco Webex Meetings Video quality its the best i know.

What do you dislike most about this product?

Dislike on this software there is none for me to say.

What recommendations would you give to someone considering this product?

Easy collaboration platform and the technical help from their team its quite effective.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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