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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Siam R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Flexibility and ease

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

The interface is easy to learn. I can share screen, share files and presentations, as well as draw and write, which leads to a good presentation.

What is your favorite aspect of this product?

Of course Ciscio Webex has many advantages that I like such as: videos and shared screens. You can mute and unmute participants if necessary. Meeting recording is wonderful.

What do you dislike most about this product?

Cisco Webex it is completely flexible and I can work from anywhere.

What recommendations would you give to someone considering this product?

I recommend many of the Webex Meetings functionalities, Meeting Recordings, Meeting Control, excellent video quality with less bandwidth.

Pros

  • Efficient Service
  • Effective Service
  • Saves Time
  • Helps Innovate

Israel S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Data accuracy in an idea or design.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meeting is prominent in combining desktop sharing through a web browser with conference calling and video, so everyone sees the same thing while you talk.

What is your favorite aspect of this product?

I like Cisco Webex Meeting collaborates with the collection and assistance of data and effectively in producing files through cloud services such as computations, and concepts that are later transferred to the central cloud for archiving, great and innovative in supporting video conferencing allows you to organize meetings with approximately 200 people.

What do you dislike most about this product?

On some occasions with Cisco Webex Meeting the results and conditions and projections of the videos are of poor quality, it could also be the quality of the internet data.

What recommendations would you give to someone considering this product?

I recommend Cisco Webex Meeting because in its service plans most of its functions are integrated in each plan except for the additional charges for the function, call me to inform the time to join a meeting but, however, it is inexpensive.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mark A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Excellent platform for organizing virtual meetings

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

This is one of the most effective product for organizing virtual meetings.

What is your favorite aspect of this product?

It enables us to collaborate effectively with other team members in our organization when working on projects. We highly depend on this product when having our video conferences.

What do you dislike most about this product?

I have not experienced any performance challenge from this great product.

What recommendations would you give to someone considering this product?

This is great product for organizing virtual meetings and other online video meetings and I totally recommend.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service
  • Effective Service

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