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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Mario J.

  • Role: Industry Specific Role
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Make screen sharing video calls

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Now making my calls, conferences, and online meetings are much easier, due to the pandemic personal meetings can be a bit complicated, with Cisco that problem has already been solved, since it allows you to make video calls in real time, live chat and private, make voice calls and you can share files with your colleagues.

What is your favorite aspect of this product?

Cisco Webex you can make your conferences and video calls from any mobile device, thanks to its wide range of functions Cisco Webex allows you to make live and private chat, take screenshots, you can record your conferences and voice calls. It has an excellent interface and integrations with other applications such as Microsoft Outlook, and multiple participants in your shared call meetings, you can share files and desktop.

What do you dislike most about this product?

It is a tool that works quite well, it is ideal to make your voice calls and video calls without any problem, it is a simple software but very easy to use, so there is nothing that I dislike about this tool.

What recommendations would you give to someone considering this product?

Cisco Webex is ideal for your work and school meetings, it works excellently and you don't need higher education to use it, you adapt to it easily.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Caring

Elizabeth M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Great online communication tool

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

It is one of the best tools that supports the best collaboration at work, it has excellent security and robust build quality, it also has the best voice call integration in the segment, the collaboration tools are useful and easy to use, offers users extremely reliable virtual meeting functionalities, it also has a really nice screen sharing option, the gallery layout makes it easy to identify the speaker in a meeting, while the presenter view makes presentations easy to give and To follow, software solutions like these have enabled business services to be developed with ease remotely and online.

What is your favorite aspect of this product?

I like it because there is absolute control over all scheduled meetings, we can integrate our Sharepoint online tool where we can easily organize and open files for any meeting, I love the audio and video comments in the meetings, and they are of excellent quality, the best part is that it is available for desktop computers and mobile devices, the chat box also allows you to easily communicate with the whole room or privately with one person, it also offers the features like changing the presenter, creating whiteboards and recording the whole session for future use make it an optimized online conferencing software.

What do you dislike most about this product?

I have had some issues with updates that can come in on a daily basis and they have to be updated and it takes a long time to update, also sometimes it takes a long time to connect to a meeting and the audio and video sometimes do not sync and the screen goes black.

What recommendations would you give to someone considering this product?

It is very useful and its user interface is also very organized. His ability to share the screen in front of other guys in that meeting is also very useful. It has many annotation tools that is very motivating for others, I highly recommend using this platform.

Pros

  • Continually Improving Product
  • Caring
  • Altruistic
  • Over Delivered

Rui A.

  • Role: Human Resources
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Meetings with URL sign.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meeting is outstanding, to have generalized and detailed information on the criteria discussed in the meetings, with powers for the publication and distribution of aspects concerning the meetings, options for transcription and recording of the specifications of the meetings and the qualities of the meetings. videos are of great reference and quality.

What is your favorite aspect of this product?

I like, Cisco Webex Meeting is a useful alternative to access from browsers, mobile devices, desktop and through the application, to start meetings immediately with individualized environments, without the need for meeting guests to release or have a Webex subscription, with access to join a meeting, choose and experience the audio and video link, supports the management of audio and webcam on the PC.

What do you dislike most about this product?

Cisco Webex Meeting brings together the necessary faculties for our conferences. I am working in a correct way without complexities, with the other areas of the organization.

What recommendations would you give to someone considering this product?

I like, Cisco Webex Meeting is a useful alternative to access from browsers, mobile devices, desktop and through the application, to start meetings immediately with individualized environments, without the need for meeting guests to release or have a Webex subscription, with access to join a meeting, choose and experience the audio and video link, supports the management of audio and webcam on the PC.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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