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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Samuel J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Great for connecting over a large audience

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex makes hosting webinars a lot easier, the invite can be sent to multiple groups at the same time and also allows the organizer with control on how each individual can interact.

What is your favorite aspect of this product?

It is cost effective compared to other products and also offers a web version of the product thus allowing users more flexibility

What do you dislike most about this product?

The file sharing features appears to be a hit or miss at times with the upload taking considerably long time and then failing later

What recommendations would you give to someone considering this product?

A recommended tool to set up meeting with a huge crowd from the same or different organisations

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Federico F.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to use and great functionalities

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

User experience and bulk of functionalities. The available functionalities are also provedied with high quality

What is your favorite aspect of this product?

Audio / Video Quality

What do you dislike most about this product?

Client based, they should push a little bit more on the web based platform

What recommendations would you give to someone considering this product?

Great quality of conferences, can be acquired with no doubts

Pros

  • Inspires Innovation
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Anthony A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Videoconferencing with full mobility

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings offers a set of features that ensure maximum efficiency and great versatility for conducting meetings. It allows you to enjoy video conferencing with high definition audio and video. It has a sleek, streamlined interface that allows you to focus on common workplaces. Provides dynamic screen sharing. Improves meeting productivity, this video conferencing experience allows work teams to collaborate and share information effectively.

What is your favorite aspect of this product?

It has an intuitive user interface. Group messaging allows you to create a space for discussions and dialogue. Any invitee to a meeting can join the meeting from any location at any time. It offers high definition audio and video and allows you to obtain recordings and transcripts of the meetings. It makes it easy for the meeting organizer as well as any attendee to share what they are seeing on their screen with the rest of the attendees. Scheduled video conferences are synchronized with each of the invitees with calendar use.

What do you dislike most about this product?

This platform offers excellent functions to make videoconferences with your work team and clients in a simple and efficient way. So far the only one that I think needs to be improved is the desktop application.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings has all the tools for high-quality video conferencing. All important event details are there when you need them. Improve communication and productivity. I recommend its implementation.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Effective Service

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