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Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

James W.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

My meetings are always, just a click away.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Ease of use across devices. Webex simply provides me with three reliable ways to join video meetings - on desktop , mobile phone and web browser. While the features vary from one medium to another, the fact that I am able to access my meetings via any of the above medium without too much limitations , really differentiates Webex for me.

What is your favorite aspect of this product?

I love how Webex allows me to switch devices during meetings, without me first having to log-out of my current device. While this may not be a big deal for a lot of users, it is for me and it is what I find most lovable about Webex.

What do you dislike most about this product?

An important part of any commercial software product in the present time, is its ability to integrate with third party software products. From my experience with Webex, it falls short in this aspect , especially when it comes to integrating with non-mainstream third party software products.

What recommendations would you give to someone considering this product?

Webex meeting is well suited for all forms of video meetings. While it is not the most feature-rich tool out there, it does a good job still and it is very scalable as well.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Miguel M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

Cisco security and guarantee in your video calls

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco is synonymous with security. You have in their guarantee and support, the confidence that your communications are entirely secure and protected.

What is your favorite aspect of this product?

Ease of use and exclusive purpose towards video conferencing. Furthermore, the tranquility of having protected meetings.

What do you dislike most about this product?

Only occasionally can you suffer from latency issues.

What recommendations would you give to someone considering this product?

Go for it if you want a real secure virtual environment for your workers.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

Cojocaru R.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

Good product

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Ease of use

What is your favorite aspect of this product?

Quality of calls

What do you dislike most about this product?

Nothing to complain about

What recommendations would you give to someone considering this product?

Recommend it for this kind of business need

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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