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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Anand R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Cisco Webex Meetings - Best for Communication !

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex meetings is very simple to use and easy to schedule a meeting. I feel Cisco Webex is a little better app than Zoom in terms of its features and seamless communication. It has the ever best audio and video quality which helps to have uninterrupted communication. It works on both desktop as well as on mobile. Easy integration with MS Outlook which helps to you remind all your scheduled meetings. Meetings can be easily scheduled via MS outlook or through webex meetings app such flexibility provided by due to integration feature.

What is your favorite aspect of this product?

Cisco webex meetings helps in communication and collaboration. Listed below are few features: - It is very secured application. - It is very easy to use, specially the first time users. - It can be integrated with other Cisco tools like Cisco Webex Teams - Meeting features like raising a hand, switching presenter helps in achieving an interactive sessions - Best for presentations, screen sharing, file sharing, whiteboard usage which enables collaboration - Can accommodate large number of participants.

What do you dislike most about this product?

It is the best communication tool I have ever used, but has some flaws as well. Desktop application has issues in screen sharing, many times the content is blur and not visible may be requires lot of internet bandwidth. Also, when you try to control someone else system during the presentation, navigations becomes very slow which disturbs the meeting completely.

What recommendations would you give to someone considering this product?

I have a strong recommendation to use Cisco Webex Meetings as it is a feature-rich product and easy to use for our daily meetings.

Pros

  • Helps Innovate
  • Trustworthy
  • Caring
  • Acts with Integrity

Claire J.

  • Role: Human Resources
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

A good collaboration and communication tool!

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Geographical versatility - geographical location is not a limitation to a high quality video conferencing experience. Cross-platform - Cisco WebEx is support on android, IOS, and windows devices. Functional - Cisco WebEx offers a wide range of integration options.

What is your favorite aspect of this product?

The fact that Cisco WebEx functionality is not subject to geographical positioning.

What do you dislike most about this product?

Chat control is weak

What recommendations would you give to someone considering this product?

Cisco WebEx delivers on the most fundamental organizational functions and this is the reason why you should get it.

Pros

  • Trustworthy
  • Caring
  • Respectful
  • Client Friendly Policies

Jasmine A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Easy to use

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Ease of use,feature rich

What is your favorite aspect of this product?

Ease of connectivity,file sharing

What do you dislike most about this product?

Nothing as of now

What recommendations would you give to someone considering this product?

Good.option for collaboration and connectivity.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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