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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2021

Webex has great video conferencing features.

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jimmy E.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Versatility and ease of communication

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

During all this time, multiple platforms have emerged that work in a similar way cisco webex meetings but none has managed to be able to overcome what it means that this platform is very advanced and is at the forefront of any technology today, which means that the best service to users by being above any competition apart from the fact that their prices are totally competitive and others do not comply with what they offer at the time of registration or in their advertisements

What is your favorite aspect of this product?

Make it clear that this is the platform with the best quality that used to communicate with colleagues and friends to make virtual currency meetings with excellent quality and stability that does not allow the connection to drop or have an unexpected cut which means that it is a platform that is totally dedicated to the user experience, specialized and trained technical support to meet all the specifications and questions that the user has in this case, I have never been wrong.

What do you dislike most about this product?

The least attractive thing about this service is the plan it offers, which seems a bit exaggerated to me as sometimes the page is not available but I don't know if it is an error on the page as such or it is from my browser, it has currently been one of the best I used to put aside this last error that I commented, I feel that as time goes by it is updated and investing more in the platform so that it is better for the user and perhaps it has better income selling its products and services which is extremely interesting because every time more people endorse this service

What recommendations would you give to someone considering this product?

It is important to emphasize that cisco webex meetings is here to stay, it is a platform with high quality, fast enough stable so that a connection does not miss a meeting, it is efficient enough so that each partner, colleagues, I want a friend, can obtain the information that is being transmitted to Through the meeting without the need to miss any other details, the meeting can be recorded and we can also invite people to the meeting, so I highly recommend it with great responsibility and attesting that it is a good service.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Unique Features

Amaya M.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

effective communication in the face of the pandemi

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

In general lines with Cisco Webex Meetings we can hold video meetings and conferences via the web through the use of the tool. Members can join without the need for the conference initiator to include it. So you don't have to wait until the host joins. It is fast and the phone application works well. In my workgroup, we usually use Cisco Webex Meetings to meet due to the need to maintain constant communication with colleagues across the country in large, medium, and small groups. It has the potential to have 1000 participants. It has an integration available in Zapier, which turns out to be very useful to integrate the reservation of meetings

What is your favorite aspect of this product?

Cisco Webex Meetings works in low quality if you don't download the software when joining a meeting. However, this is not a big problem as the Cisco Webex Meetings link will be requested and installed and the download and installation will only take a few seconds.

What do you dislike most about this product?

We cannot share the experience of using Cisco Webex Meetings, it allows us to share the screen, join the meeting without any prior knowledge of the Cisco Webex application, take remote control of the user, it also has a chat option, better video and recording quality of sessions.

What recommendations would you give to someone considering this product?

Joining meetings and sharing content is simple with Cisco Webex Meetings. It is very easy to use for people who are not tech savvy. Plus, the audio transcription service is amazing and makes it easy to find specific parts in a meeting. Cisco Webex Meetings so far meets all the requirements we expect from our organization. Webex Meetings is a cloud-based application that provides video conferencing and online meetings. Webex Teams is a cloud-based application for continuous teamwork with videoconferencing, meetings, group messages, file sharing, and whiteboard.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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