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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Krisztina S.

  • Role: Finance
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Cisco review

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Easy usage, clear functions, video conferencing, screen sharing is easy and fast.

What is your favorite aspect of this product?

Screen sharing and video recording

What do you dislike most about this product?

For me it seems a bit outdated compared to other communication products

What recommendations would you give to someone considering this product?

A bit otdated, but still one of the best softwares for companies for communication

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Mitta K.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Cisco Webex Meetings. The meetings solution.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings is one of the best applications that enables you to schedule meetings, share files and screen sharing. We had issues with video quality but I'm glad that the customer support team helped us to resolve the issue on time.

What is your favorite aspect of this product?

Cisco Webex Meetings is a recommendable software for conferencing. I like its affordability, accessibility and functionality. Very responsive and reliable. It has a simple interface which makes the application very easy to use and customize.

What do you dislike most about this product?

You require strong internet connectivity to share large files and schedule meetings.

What recommendations would you give to someone considering this product?

Yes i recommend Cisco Webex Meetings for online meetings and messaging.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Ross H.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Large number of participants

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings is special with screen sharing and control feature, no impact on screen quality, easy to share or switch between separate windows and the entire desktop.

What is your favorite aspect of this product?

I like Cisco Webex Meetings to record and transcribe calls, up to 10 GB which are stored immediately in the cloud, the speech to text conversion is accurate, it is also very useful to change the presenter and host, since it allows to have the full control over the silence and participation of the attendees.

What do you dislike most about this product?

Sometimes situations have arisen for the admission of participants.

What recommendations would you give to someone considering this product?

I recommend Cisco Webex Meetings for its platform independence allows you to join from any device anywhere, you do not need to install the desktop application to join, the browser and desktop applications offer great features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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