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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Kel W.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

It is the best way to have a virtual meeting

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Throughout these years the tennis shoes to several similar companies but many are very expensive and apart they are not very good in terms of quality sometimes the connections are very bad the technical support is deplorable the prices They are very high you do not have applications for Android and the person that does not have an Android device at the moment cannot connect only by computer and this is something that many times makes virtual meetings difficult, therefore Cisco Webex Meetings is the best

What is your favorite aspect of this product?

The capacity that Cisco Webex Meetings has promises a lot in a few years it has one of the most important platforms for holding virtual meetings currently it is very stable it is very fast in it has a very nice design it is also easy to use it has an application for Android and a computer which It means that it makes our use much easier for us, it is very interesting how much they have advanced through time, also its menu is very easy to learn to use, the different tools it offers us, is quite wide

What do you dislike most about this product?

This service has its negative things and one of them is that its design is not very up-to-date, I would like this to go hand in hand with the service, they have quality and it would be very good to have a good website design where it is more attractive and perhaps I arranged a little the prices of the plans so that more people and new users come to acquire the service and possibly obtain more profits what is it that a company like this expects what I do not like is that sometimes and the internet connection in our homes goes down or our office could be the server

What recommendations would you give to someone considering this product?

In these times where most things are done virtually it is essential to have a tool like Cisco Webex Meetings other work is more fluid we do not have to be present in a place we can connect at any time anywhere and on any device that we have at the hand which is a very favorable advantage currently this is one of the best platforms that I used with my colleagues and my friends at the time of agreeing a meeting and that we cannot be physically so I highly recommend it

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Steve D.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Powerful and easy to use communication tool.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

I like availability of great features like video and audio, screen sharing, file sharing and messaging that are supported by Cisco Webex Meetings. These features allow the users to effectively and efficiently have a very secure and smooth communication. Cisco Webex Meetings is highly customizable to fit your needs.

What is your favorite aspect of this product?

Cisco Webex Meetings is a great and brilliant tool for online meetings, messaging and file sharing. It has a very responsive design which makes it easier to manage. I like the fact that the customer support team is readily available.

What do you dislike most about this product?

To schedule meetings online with Cisco Webex Meetings, you must have a strong internet connectivity.

What recommendations would you give to someone considering this product?

I recommend Cisco Webex Meetings for meetings, screen sharing and messaging. Try it asap.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sandy F.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Great meetings organization product

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

I have not experienced any major and operational differences from similar products.

What is your favorite aspect of this product?

It has served us well in organizing our organization meetings effectively. Learning process of our employees in skills improvement is organized through virtual meetings and Cisco Webex Meetings is very powerful in online connection.

What do you dislike most about this product?

Nothing I have disliked from the performance of this platform.

What recommendations would you give to someone considering this product?

I totally recommend this great tool to any company for effective virtual meetings organization.

Pros

  • Effective Service
  • Inspires Innovation
  • Saves Time
  • Fair

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