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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Mitchell J.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Great tool for productive online meetings.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

This tool enhance ease of conducting secure and successful online meetings.

What is your favorite aspect of this product?

Enables ease of joining online meetings and making presentations during training sessions. Makes it easy to share my screen with everyone. It's easy to chat with others through instant messages.

What do you dislike most about this product?

This tool have robust features like video conferencing that consumes alot of bandwidth usage.

What recommendations would you give to someone considering this product?

For productive video conferencing and online meetings,this is the solution any organization shouldn't hesitate to implement.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

David W.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

I have not worked with similar online video conversation products as Cisco Webex Meetings.

What is your favorite aspect of this product?

It is very powerful inletting our teams organize video meetings. My team is very proud since we can conduct our departmental meetings with a lot of ease and at manageable cost

What do you dislike most about this product?

I have nothing to dislike from the performance of this great platform since I started working with it.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings is vey effective in organizing online meetings and I highly recommend.

Pros

  • Reliable
  • Caring
  • Fair
  • Acts with Integrity

Pavan R.

  • Role: Operations
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to use and affordable tool for communication.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

What i like most about Cisco Webex Meetings is its usability, simplicity and functionality, this application supports powerful features that enables us to schedule meetings, share files, photos, images and also make unlimited audio and video calls.

What is your favorite aspect of this product?

About Cisco Webex Meetings, i must disclose that i like everything about it and definitely we will renew it since it has helped us to have a very efficient communication within and out of our organization. Finally, Cisco Webex Meetings has a very nice HD video quality that makes it a brilliant tool for conferencing.

What do you dislike most about this product?

Until today, i haven't found any negative issues about Cisco Webex Meetings. I like everything about it.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings is a brilliant and a powerful tool for conferencing. I highly recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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