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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Amir M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Connect with team in a new normal way

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Customer support is very good. User interface is very friendly. Raise hand feature is too good

What is your favorite aspect of this product?

Crystal clear video conferencing. HD quality audio conference

What do you dislike most about this product?

Nothing as such,Everything is good

What recommendations would you give to someone considering this product?

Please give it a try

Pros

  • Performance Enhancing
  • Effective Service
  • Transparent
  • Friendly Negotiation

David N.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

An intuitive and user-friendly tool for meetings.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

During these difficult times of covid-19, Cisco Webex Meetings has been there for us to offer us unlimited services. We cannot complain implementing this great video and audio conferencing software because it has helped us collaborate with other colleagues, clients and employers remotely.

What is your favorite aspect of this product?

What i like most about Cisco Webex Meetings is how it is simple, fast and easy to implement and set up. I like the interface, very intuitive and user-friendly. Cisco Webex Meetings is a very simple tool to manage even if you have never used it before.

What do you dislike most about this product?

Cisco Webex Meetings has helped us in a very big way. I can't afford anything to dislike about it since it meets our expectations.

What recommendations would you give to someone considering this product?

I have used Cisco Webex Meetings for a long period of time and everything about it is cool. I recommend it to everyone looking for a nice communication app.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Sebastian P.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

I am satisfied with the product.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

The quality of the calls and the price make it one of the best products for a company's internal communication. In pandemic it was a key tool and in particular in my sector it has helped to develop a stable relationship with customers and service providers.

What is your favorite aspect of this product?

What I like the most is to organize meetings with my work team and to be able to share images and slides while we talk about the progress achieved in each project.

What do you dislike most about this product?

There is nothing I dislike, I think it is a very effective tool.

What recommendations would you give to someone considering this product?

Customer service is very necessary when starting the implementation at enterprise level, a basic initial training is a good idea.

Pros

  • Reliable
  • Saves Time
  • Respectful
  • Fair

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