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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2021

Online meetings at a high standard.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Calvin W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

A phenomenal tool for efficient online meetings.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

This tool is more convenient with conducting high quality and secure video meetings and training.

What is your favorite aspect of this product?

It's very useful tool for instant screen sharing. Makes it simple to conduct audio and video calls. Instant messaging feature makes it easy to chat with my colleagues and clients. Scheduling online meeting is more fast with this tool.

What do you dislike most about this product?

Slow internet connectivity may lead to meeting drop-offs.

What recommendations would you give to someone considering this product?

To connect, collaborate and communicate with others through this tool is possible hence any organization should give an approach to this tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Olga K.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Experience safe, productive meetings wherever you

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

The Webex platform is a video meeting platform that has been on the air for a long time. Free for the first 4 months with annual plans during Covid-19, it is a feature-rich service that upgrades promotional plans that support companies. You can share your desktop screen, a document or an application. It also lets you open a whiteboard in the background for you to share ideas.

What is your favorite aspect of this product?

Start a video meeting from popular learning management systems like Salesforce, Microsoft Teams, Slack, Canvas and Moodle with just one click. Also, this tool supports Outlook, Office 365, Google and much more. Pricing is free for up to 100 participants. Paid plans start at $13.50 per month for 5GB of storage.

What do you dislike most about this product?

Today, there are many applications where meetings can be held. Meeting platforms may give security vulnerabilities and may cause your company's information to be stolen. Is Cisco Webex Meetings reliable and how is it different from other platforms? Cisco Webex offers its customers a secure meeting experience with TLS support, strong encryption, data protection, privacy policy, and more.

What recommendations would you give to someone considering this product?

If this is your first time using it, you might ask how do I join a Cisco Webex meeting. Cisco Webex offers a quality meeting opportunity with its easy-to-use and different tools. First, the person conducting the meeting or conversation through Cisco Webex sends you an invitation email. If you don't have an invitation email, you can join directly from the Cisco Webex site. In the next step, you need to reach the join page by clicking on the join meeting box. You can join the meeting as a guest after entering your e-mail address and, if necessary, the meeting password to join the meeting.

Pros

  • Respectful
  • Over Delivered
  • Includes Product Enhancements
  • Security Protects

Cons

  • Less Productive

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