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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Mark T.

  • Role: Operations
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Outstanding tool for online meetings.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

This tool is more effective with audio and video conferencing. Makes it fast to schedule secure online meetings.

What is your favorite aspect of this product?

It's possible to join productive meeting sessions with this tool. I'm delighted how I can share my screen with anyone during meeting. Enables ease of sharing files. Enhance great chatting with my teams.

What do you dislike most about this product?

Unstable internet connectivity and unnecessary calls disconnection and meeting drop-offs is what annoys me when using Cisco Webex Meetings.

What recommendations would you give to someone considering this product?

For high quality, secure and productive meeting sessions,this is the solution any organization should look for.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nicole K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Cisco Webex

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

For the modern workforce, Webex Meetings is the most engaging, inclusive, and intelligent video conferencing solution available, with the difference of Microsoft Team that join your team members using the group chat tool, which allows you to share files, hold online meetings, and make phone calls.

What is your favorite aspect of this product?

Cisco Webex is a product that I enjoy using since it is a highly user-friendly platform; at our firm, it has been excellent for training and follow-up because it allows for many kinds of registration as well as the extraction of support quickly and efficiently.

What do you dislike most about this product?

Although I don't particularly enjoy the Cisco Webex interface, there are moments when it makes me feel a little out of date, and it may be a bit onerous for meeting organizers due to the huge array of options it offers for meetings.

What recommendations would you give to someone considering this product?

Naturally, I recommend it, as it's a fantastic instrument, both in terms of quality and affordability.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Muhammed A.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

A powerfull online meetings tool

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

joining meetings as a guest is one of the features which not found in many similar tools. Also the performance of the audio calls is very high.

What is your favorite aspect of this product?

The tools is very easy to use, The UI is so simple. You can easily join a meeting online through your laptop/PC or Mobile.

What do you dislike most about this product?

The price still expensive for individuals or the startups companies

What recommendations would you give to someone considering this product?

Cisco Webex is very reliable and it's my option 1 when it comes to the remote/online meetings remotely, especially in today's situation with the Covid-19 Panademic, Working Remotely and finally working from home, if you are a Technical/Support team member, then Cisco Webex is helping you do your tasks easily.

Pros

  • Respectful
  • Includes Product Enhancements
  • Reliable
  • Trustworthy

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