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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Rohan B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

5 StarTool for Virtual Meetings

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex is utilized across the entire organization for meetings as many of our teams are located across the country. With the COVID pandemic, we are using this exclusively to hold meetings with internal teams and external customers. Since we cannot physically meet, we utilize the features on Webex to hold meetings, enable video to view the other participants, and go over presentation material.

What is your favorite aspect of this product?

Ease of setting up meeting Ease of voice options, either phone, computer audio. Security features to allow a private communication

What do you dislike most about this product?

Screen control doesn't work sometimes. There should be a sound when someone raises their hand. App takes a lot of time to start.

What recommendations would you give to someone considering this product?

Most of the people are working from home, due to this COVID-19 pandemic; it is very well suited to home users who can connect with anyone virtually. It is also well suited to organizations that don't have video conference rooms/facility. It will be less appropriate when people are in the same building or in same room, it's better to meet inside a meeting room

Pros

  • Enables Productivity
  • Trustworthy
  • Respectful
  • Client Friendly Policies

Naomi N.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Fantastic and user-friendly tool for communication

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

What really differentiates Cisco Webex Meetings from other similar products is its usability, simplicity and functionality. It is a very intuitive and user-friendly tool that allows you to efficiently and effectively make unlimited audio and video calls. It has a very nice and satisfying video quality thus making it a very suitable solution for conferencing.

What is your favorite aspect of this product?

My experience with Cisco Webex Meetings has been really amazing and overwhelming. It is one of the best communication solutions that allows you to share screens, share files, photos, images and also schedule meetings online.

What do you dislike most about this product?

Sometimes when the internet connection is slow, it is a bit difficult to share large sized files or schedule meetings online.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings has been amazing. I recommend it.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Martha A.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Powerful and excellent tool for online meetings.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Among the softwares i have ever used for conferencing, Cisco Webex Meetings is one of them and it is the best software i recommend for conferencing. Cisco Webex Meetings provides powerful and easy-to-use features that enable you to make video and audio calls, schedule meetings and share files.

What is your favorite aspect of this product?

I like Cisco Webex Meetings because it is fast, safe and very helpful. With it, it has been extremely easy to collaborate with coworkers, friends and customers. It has a very good video and audio quality which makes it a suitable application for conferencing.

What do you dislike most about this product?

Cisco Webex Meetings is an advanced and unique application for communications. I dislike nothing about it since it comfortably meets all our needs.

What recommendations would you give to someone considering this product?

To all prospective customers, i recommend Cisco Webex Meetings for online meetings, file sharing and messaging.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Inspires Innovation

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