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Webex Meetings Logo
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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Abhinav Ranganath P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Cisco Webex Meetings - An all-in-one solution

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex meetings is distinguished in their remote support, which helps us to minimise our reliance on TeamViewer. Microsoft Teams is no longer required because Webex meetings include chat and file sharing. With meetings and all of the other features, Zoom is no longer necessary. We can't claim we've ceased utilising these products, but Webex meetings have made it easier.

What is your favorite aspect of this product?

Webex Meetings' portability and cross-platform webinar capability are two of my favourite features. You may also use your phone or a web browser to attend, host, and organise meetings. They offer all of the capabilities included in the Windows downloaded programme, allowing you to connect with your contacts from anywhere and at any time. As the name implies, you can also send instant messages to anybody. Webex Meetings enables fast file transfers over the cloud. The files you transfer and receive are automatically scanned for harmful threats before they are downloaded by the intended recipient.

What do you dislike most about this product?

The main thing that I dislike about Webex meetings is that in the Mobile version, you may not be able to access all of the capabilities, which is something that needs to be addressed. Another thing is that, unlike other meeting softwares available, the cost is a key disadvantage that may not fit into the budget of small businesses that would rather use free alternatives that give almost the same functionality.

What recommendations would you give to someone considering this product?

Hosting webinars using Webex meetings is a great option. Webex meetings is extremely dependable for meetings, conferencing as well as screen sharing. The main reason is that Cisco's Webex meetings have very good security policies. We've been using it a lot with clients and for remotely resolving tickets and issues when we require full access to remote endpoints, and it's been great.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Trevor H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Cisco Webex Meeting - Excellent Platform

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

I like the quality of support of this platform, its customer service is unique, it will not be bought with other similar platforms. In addition to this, it allows you to share documents, images, GIFs, files of any size, PDF and HD videos.

What is your favorite aspect of this product?

Cisco Webex Meetings support is excellent, provides good customer service, and offers great features. I like its virtual whiteboard on this platform, with it I can make annotations, drawings and much more. It works very well with Outlook, it can be linked very well with other platforms such as Facebook, Apple and Google.

What do you dislike most about this product?

This platform is very efficient and allows you to easily reach all the participants of a meeting.

What recommendations would you give to someone considering this product?

You can call, chat, collaborate, set up videos for your conferences, and communicate with others virtually and instantly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Moses K.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

A very unique and amazing communication tool.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

What i like most about Cisco Webex Meetings is its uniqueness, it is a very unique application that supports incredible features which enhance you to have a very effective communication within your company. It is easy and fast to install, set up and get started with.

What is your favorite aspect of this product?

Cisco Webex Meetings is one of my favorite application for video and audio conferencing, sending messages and screen sharing. It is very safe, secure and reliable. Infact, Cisco Webex Meetings video and audio quality is top notch compared to its competitors.

What do you dislike most about this product?

You need to have a very strong internet connection to schedule meetings online and share large sized files with Cisco Webex Meetings.

What recommendations would you give to someone considering this product?

Cisco Webex Meetings is very unique, useful, user-friendly and very intuitive. I highly recommend it.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

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