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Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

82

Application Share

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

James K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

An outstanding platform for communications.

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco Webex Meetings has been tested and proven that it is a powerful and easy-to-use software for communication. It supports powerful features that allow you to have a very effective communication. I like its simplicity and functionality that makes it simple to learn and use.

What is your favorite aspect of this product?

Cisco Webex Meetings has a very nice and cool video and audio quality which makes it a great platform for video and audio conferencing. I like the ability to chat face to face with my customers from anywhere anytime across the world. Sharing files is easy and fast with Cisco Webex Meetings.

What do you dislike most about this product?

Cisco Webex Meetings meets all my needs so I don't have anything to mention as a dislike about it.

What recommendations would you give to someone considering this product?

I recommend Cisco Webex Meetings to all prospective customers looking for a nice tool for conferencing and file sharing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Isaac W.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

The BigBoss to productive online meetings.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Makes it possible to make High Definition video calls. Online meetings sessions are simple to schedule and conduct.

What is your favorite aspect of this product?

I'm impressed that this tool has been very useful during this Covid-19 pandemic period because I can work from home and been able to join meeting sessions with my colleagues. It's simple to chat with colleagues during meeting. This tool allows me to make clear crystal audio calls. I'm very impressed with this tool as it allows me to connect with our remote clients and support them using screen sharing feature. I'm happy that I can record meeting sessions easily with this tool.

What do you dislike most about this product?

I'm happy now that this tool brings all everything under one roof through video conferencing feature. The only negative experience that I have encountered with this tool is the unwanted frequent disconnection from calls and meeting sessions due to instability with internet connectivity.

What recommendations would you give to someone considering this product?

I always prefer using this tool for video conferencing and conducting high quality video meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ruth S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

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