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Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

File Transfer

81

Application Share

81

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Quality of Features

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Diego Armando S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

High quality video tool

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

This tool allows you to make high quality, easy and fast video allowing everyone to see and share all the information they need to work and thus have a better productivity, it is also used without any problem sharing a white screen and blackboard from any device to improve the Carativity and decision making at any time during a meeting, you can schedule an hour to start or play to begin

What is your favorite aspect of this product?

I like this tool because its different functions are very novel and important since you can make video calls at which time sharing a screen, you can even change the call if you need to change the location, the videos are of high quality, you can send messages sharing Files Create edit on slate with a person safely or with a group of people and the most important thing easy to collaborate between employees making work much easier within a company

What do you dislike most about this product?

I like everything in this tool allows you to make the video calls sharing the screen to be able to see and share with the other people with a lot of success

What recommendations would you give to someone considering this product?

I recommend this tools to small, medium and large organizations to have a better communication through videoconference, everything one needs today to achieve objectives set by any organization, both in personal and professional life, the interaction within A company providing better videos for greater success

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chas G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great communication tool!

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

So easy to use!

What is your favorite aspect of this product?

ability to talk to my teammates

What do you dislike most about this product?

It can be a distraction to my day!

What recommendations would you give to someone considering this product?

Make sure it fits with the needs of your company

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Katherine M.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

An in one solution for meetings and file sharing

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

I can make a comparison because I've used other tools. Cisco Webex is a very good tool, in fact, it is the best tool I have used. What I really like about it is that it has very good audio compression, and it's very simple to share screen content and decide what we really want to share. The mobile app is extremely useful. It is available on Android or iOS and includes almost all of the features.

What is your favorite aspect of this product?

One disadvantage of working from home is that my cell service is very spotty. Using Webex for VOIP yields a clearer signal than my cell phone and the cost of the VOIP services is low. My second favorite aspect is that our IT team reviewed this and determined that it met the security requirements for use.

What do you dislike most about this product?

There is a small but noticeable latency in the transmission when sharing multiple screens, which can cause attendees to lose focus. When using the notebook or PC speakers, the audio quality suffers significantly. The deadline for making recorded meetings available is too long.

What recommendations would you give to someone considering this product?

It is ideal for web conferencing. This tool saves money on travel by allowing group meetings with people from all over the world to collaborate face to face. Webex has a straightforward user interface and offers meeting options. To set up a meeting, simply select the schedule a meeting option, then select any meeting template.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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