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Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Sushil A.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Best application for reliable video conferencing

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

The unique features that is built in this application which makes this application fast on the responses.

What is your favorite aspect of this product?

The connectivity of the call over the mobile device which makes this application unique and special

What do you dislike most about this product?

The cross platform compatibility can be more enhanced and developed

What recommendations would you give to someone considering this product?

Best application for the call conferencing for the enterprises

Pros

  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product
  • Reliable

James W.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

My meetings are always, just a click away.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

Ease of use across devices. Webex simply provides me with three reliable ways to join video meetings - on desktop , mobile phone and web browser. While the features vary from one medium to another, the fact that I am able to access my meetings via any of the above medium without too much limitations , really differentiates Webex for me.

What is your favorite aspect of this product?

I love how Webex allows me to switch devices during meetings, without me first having to log-out of my current device. While this may not be a big deal for a lot of users, it is for me and it is what I find most lovable about Webex.

What do you dislike most about this product?

An important part of any commercial software product in the present time, is its ability to integrate with third party software products. From my experience with Webex, it falls short in this aspect , especially when it comes to integrating with non-mainstream third party software products.

What recommendations would you give to someone considering this product?

Webex meeting is well suited for all forms of video meetings. While it is not the most feature-rich tool out there, it does a good job still and it is very scalable as well.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mohit K.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

great video conferencingsolution

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex Meetings is my most preferred application for virtual meetings and video conferences. The interface is very simple and intuitive. At the same time, it is loaded with very useful features. My personal favorite is background noise cancellation. It is remarkably superior [to] any other application that exists in the market.

What is your favorite aspect of this product?

Background noise cancellation Content sharing Gestures and emojis

What do you dislike most about this product?

The initial meeting setup time could be improved further. I feel that Zoom meeting is much quicker to set up.

What recommendations would you give to someone considering this product?

Likelihood to Recommend If you work in environments where there is background noise and you want to sound professional, there is no better app than Webex Meetings. Webex Meetings is also very useful when you have a remote team and you want better engagement from everyone in the meeting. It is also great to connect with customers using Webex Meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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