This content is currently locked.

Your current McLean & Company subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-877-281-0480 (US/CAN) or
+1-519-936-2659 (International)
Webex Meetings Logo
Webex Meetings Logo
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

3% Negative
4% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 85

Video Conferencing

86

Audio Conferencing VoIP

86

Audio Controls

84

Screen Share

84

Audio Conferencing Call in Bridge

84

Facilitator Functions

83

Instant Messaging

83

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

82

File Transfer

82

Vendor Capability Ratings

Average 82

Ease of Implementation

84

Business Value Created

83

Quality of Features

82

Breadth of Features

82

Ease of Data Integration

82

Ease of IT Administration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Catherine C.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Today there are many platforms that allow us to hold conferences through video calls, but having a variety of products we opted to implement Cisco Webex since this is different from others because it allows you to connect from wherever you are and from where you are. any other video conference platform, in addition to also having a space in a cloud where you can upload files that are used in video conferences.

What is your favorite aspect of this product?

What we like the most about Cisco is that it is very easy to install and that it has a free solution that allows you to fully use Cisco to hold conferences with our entire team and with clients who cannot meet in person.

What do you dislike most about this product?

We feel that this is a product with an excellent user interface and that it is very complete in the family of video conference platforms, so we have not found any fault with this product.

What recommendations would you give to someone considering this product?

As frequent users of this product we can very calmly recommend cisco since this product allows you to send and receive files from any person, team or space. In addition, each Cisco account has a space available to store data.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

Diana K.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Video meeting experience on Webex has been smooth.

Likeliness to Recommend

9 /10

What differentiates Webex Meetings from other similar products?

High definition video and audio are differentiating factors, in support of Webex. While this is available on a number of alternative products, it appeals to me more on Webex.

What is your favorite aspect of this product?

I like Webex dial-in number feature. This let users like myself dial into team meetings directly from my mobile phone, via a dedicated number without the need for an internet connection. While I have only used this on an handful of occasion, it worked super fine every time I tried . Most importantly though, it has come in handy for colleagues I work with remotely, from the other side of the world.

What do you dislike most about this product?

I wish Webex can do something about how unintuitive, its native application for Mac devices has been.

What recommendations would you give to someone considering this product?

Webex meeting is not affected by the number of meeting participants. This is one factor for potential users to consider, depending on their workforce and anticipated rate of use.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jasmeet singh V.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Classy product with safety

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Cisco webex is the Apple in the communication tools and industry. From ui to the functionalities everything is so crisp and clear. I like the button styling, call quality I see them market leaders in nearby future

What is your favorite aspect of this product?

I like everthing from webex. Can point to a single thing

What do you dislike most about this product?

While screen sharing the arrow comes late after the movement rest all good for me

What recommendations would you give to someone considering this product?

Yeah I will surely recommend webex, It's unique and brilliant product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Webex Meetings Comparisons