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Webex Meetings Logo Award Winner Product Badge
Webex Meetings Logo Award Winner Product Badge
Cisco Systems

Webex Meetings

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Webex Meetings
8.9 /10

What is Webex Meetings?

Cisco Webex provides you with a proven, simple, and innovative solution that helps you achieve effective virtual meetings.

Company Details


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Awards & Recognition

Webex Meetings won the following awards in the Web and Video Conferencing - Enterprise category

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Webex Meetings Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Webex Meetings.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Webex Meetings?

2% Negative
4% Neutral
94% Positive

Pros

  • Fair
  • Helps Innovate
  • Reliable
  • Trustworthy

Feature Ratings

Average 84

Video Conferencing

85

Audio Conferencing VoIP

85

Screen Share

83

Audio Controls

83

Facilitator Functions

83

Audio Conferencing Call in Bridge

83

Instant Messaging

82

Virtual Whiteboard

82

Keyboard Mouse Control

82

Application Share

81

File Transfer

81

Vendor Capability Ratings

Average 82

Ease of Implementation

83

Business Value Created

83

Breadth of Features

82

Ease of IT Administration

82

Quality of Features

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

81

Vendor Support

81

Ease of Customization

80

Webex Meetings Reviews

Amrut P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Fantastic Product

Likeliness to Recommend

8 /10

What differentiates Webex Meetings from other similar products?

Cisco WebEx has clear sound

What is your favorite aspect of this product?

Easy Navigation

What do you dislike most about this product?

some time crashes

What recommendations would you give to someone considering this product?

Really good product. Go for it

Pros

  • Inspires Innovation
  • Client Friendly Policies
  • Altruistic
  • Client's Interest First
  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2022

Best unified communication platform, good features

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Luke S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Top-performing video conference tool

Likeliness to Recommend

10 /10

What differentiates Webex Meetings from other similar products?

Webex Meeting is easy to use and offers quality HD video and audio. We have conducted meetings with clear sound and not experienced any noise in the background. It is also offers value for money since we have increased our ROI over he past year. The features it offers are powerful and we love that we can host many participants without experiences crash of the system. The compatibility with web browsers and mobile devices has helped us host meetings and join chats even when away from the office.The availability of the technical teams and training resources are huge giving us a chance to grow as company with their great services.

What is your favorite aspect of this product?

Webex Meetings has provided us with great collaborative tools like screen share, the whiteboard and the recording tools that has increased productivity across teams. With the pandemic we have adopted fully into working remotely therefore Webex Meeting has helped us conduct online meetings with ease getting everyone in the organization on the same page. The ease of using the tool is fantastic as we have not experienced downtime or crash of the system since we started using it. We can also share files quick and easily of any type across teams. It is a solid video conference tool that cannot be ignored at this era.

What do you dislike most about this product?

It is costly for small businesses but still brings value for money.

What recommendations would you give to someone considering this product?

Webex meetings is a great video conference for organizations with remote workers and global clients. It provides a feeling of face-to-face conversation. It is reliable and easy to use. A great recommendation for businesses that regularly hold meetings with clients and employees.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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